Batam Island, Kepulauan Riau, Indonesia
5 days ago
Quality Control Technician
Job TitleQuality Control Technician

Job Description

Your role:

Perform calibration of measurement instruments (electrical, mechanical, dimensional, etc.) in accordance with ISO/IEC 17025, ISO 13485, and internal procedures.

Maintain and update calibration schedules, certificates, and instrument traceability records.

Analyze calibration and test results, prepare technical reports, and escalate any out-of-tolerance findings.

Ensure laboratory safety compliance, Good Documentation Practice (GDP), and maintenance of a clean, organized testing environment.

Support internal and external audits (e.g., ISO, FDA, local regulatory bodies) by providing accurate and timely calibration/test data and documentation.

Perform troubleshooting of test instruments and coordinate repairs or servicing with vendors when necessary.

Contribute to continuous improvement projects in the areas of calibration process efficiency, lab test method optimization, or digital system integration.

Perform laboratory testing for incoming materials, in-process samples, finished products, and product development validation.

Conduct laboratory tests to support product verification, quality inspection, failure analysis, and engineering evaluations.

Collaborate with cross-functional teams (QA, production, R&D) in investigations, validations, and product testing.

Develop, implement, and maintain test methods and standard operating procedures (SOPs) for laboratory operations.

Conduct environmental, mechanical, and functional testing (e.g., reliability, aging, stability, or performance testing).

Operate and maintain laboratory equipment and instruments, ensuring proper functionality and calibration status.

Document test results in compliance with Good Documentation Practices (GDP) and applicable regulatory requirements.

Support method validation, equipment qualification (IQ/OQ/PQ), and sample management processes.

Contribute to laboratory safety programs and ensure compliance with EHS (Environment, Health, and Safety) guidelines.


You're the right fit if:

Bachelor’s degree in engineering (Mechanical, Electrical, Biomedical, or related field).

Familiarity with ISO 17025, ISO 13485, and FDA QSR requirements.

Experience using calibration software or systems (e.g., CMMS, GAGEtrak, Indysoft  or similar).

Knowledge in metrology, measurement uncertainty, and instrumentation (pressure, temperature, electrical, etc.).

Good communication skills in English (written and verbal).

Certified Calibration Technician (CCT) or equivalent certification.

Experience with automated testing systems or software validation.

Statistical analysis capability using tools such as Minitab or JMP.

Familiarity with Lean Six Sigma methodologies.

Working Conditions:

Laboratory and manufacturing environment.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.


If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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