Quality Control Analyst Print (https://www.governmentjobs.com/careers/coralgablesfl/jobs/newprint/5031550) Apply  Quality Control Analyst Salary $72,821.32 - $112,872.96 Annually Location City of Coral Gables, FL Job Type Full-time Job Number 000-000 Department Development Services Department Opening Date 08/04/2025 + Description + Benefits + Questions Summary Assists the Quality Control Manager in the administration of the Development Services Department by updating and maintaining the Department’s online processing and tracking systems. With guidance from the QCM, may confer with and provide training to the Building, Planning & Zoning, and Code Enforcement division heads, staff, architects, and engineers regarding compliance with protocols and procedures as established by management. Employees in this position are responsible for working directly with the public explaining departmental procedures and providing general guidance to ensure that the entire process is completed in accordance with policies and procedures. The incumbent assists the QCM with maintaining policies, standard operation procedures, strategies, project goals, and milestones for large and highly complex permit technology & enterprise software, systems, and their applications, liaising with Innovation & Technology staff as needed for additional support. Job Duties and Responsibilities The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. The employee must work within general methods and procedures to adapt and apply Department guidelines to specific situations. Analyzes the nature and cause of processing errors using logical thinking to identify areas needing improvement in the Department’s processes. Serves as liaison with staff and management concerning error trends and problem areas, working with the QCM for solutions and implementation. Remains informed of cutting-edge technologies and advancements in municipal building programs. Coordinates project tasks with IT division as directed by the QCM. Maintains records, prepares reports, and composes correspondence relative to the work, including phone call, walk-in, fleet vehicle GPS’s, and other related reporting based on available data. Analyzes the efficiency of all computer systems and proposes enhancements. By coordinating with IT, provides hardware and software maintenance and support for systems, databases and applications. Provides hardware and software support and troubleshooting for Department personnel. When necessary, meets with software vendor representatives and Information Technology Team members as directed by the QCM to resolve issues with hardware and software. Assists the QCM with maintaining and updating the software Training Manual and assists with ensuring staff abides with all therein by identifying staff development and training needs and ensuring training is provided or obtained. Performs other related duties as assigned Qualifications Possess a Bachelor’s degree in Computer Science, Systems Engineering, Public Administration, or related field preferred. 3 Years of Experience in Building Department Administration or Permitting 3 Years of Experience in Permit Tracking Software’s combined with IT work experience Or Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis. Valid Florida Driver's License. HOLIDAYS: 15 days including 3 floating days. SICK LEAVE: 110 hours annually. ANNUAL LEAVE: 94 hours in the first year of employment, increasing up to 210 after 25 years. Employees must take 40 hours of annual leave each year. BEREAVEMENT LEAVE: 5 or 10 days for the death of a family member in accordance with the City's Personnel Rules & Regulations. HEALTH INSURANCE: Fully paid by the City (HMO Select). Coverage becomes effective 1st of month following 30 days. Employee may purchase coverage for eligible dependents at a cost of approximately 50% of the premium. DENTAL INSURANCE: Available at a cost to all employees through payroll deduction. LIFE INSURANCE: Term Life and Accidental Death and Dismemberment equal to 1 x annual salary (up to $200,000) fully paid by the City. VOLUNTARY BENEFITS: Several plans are available, such as Short Term Disability, Life Insurance and Critical Illness policies through payroll deductions. LEGAL SERVICES: Legal Service plan available at a cost to all employees through payroll deductions. POST EMPLOYMENT HEALTH PLAN (PEHP): The City deposits $950 annually into an individual account for each employee. Monies may be used to pay premiums or medical expenses after retirement. DEFERRED COMPENSATION: Employees may defer a portion of their pre-tax salary in the 457 Deferred Compensation Program. TUITION REIMBURSEMENT: $2,000 per semester ($6,000 maximum annually) as per the City's Rules and Regulations. CELL PHONE: Cell phone provided at a monthly cost of $20.00, if required by department. RECREATIONAL USE: Employee, spouse and immediate family members seventeen (17) years of age and under are entitled to the benefits below: - Venetian Pool – No charge for daily admission. - Tennis Centers – No charge for daily court fees - Youth Center – 50% off residential rates for memberships and 25% off camps and other programs. Golf at Biltmore & Granada: - Monday through Friday – no charge - Saturday, Sunday and Holidays: - Before Noon – Twilight fees apply - After Noon – No charge (cart fees apply at all times) PENSION: City Retirement Plan - Mandatory employee contribution of 10 % of salary; Vesting period is 10 years. OR Defined Contribution - 401a - Contribution by City of 7% of employee base annual salary. Vesting period 5 years. Employee not required to contribute. ***Note: Benefits subject to change.*** 01 Do you possess a Bachelor’s degree in Computer Science, Systems Engineering, Public Administration, or related field? + Yes + No 02 Do you have 3 years of experience in Building Department Administration or Permitting? + Yes + No 03 Do you have 3 years of experience in Permit Tracking Software's combined with IT work experience? + Yes + No 04 Do you have a Valid Florida Driver's License? + Yes + No Required Question Employer The City of Coral Gables Address 214 Minorca Avenue Coral Gables, Florida, 33134 Phone 305-460-5523 Website http://www.coralgables.com