At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Quality Assurance Analyst in the Quality Escalation team as part of the Commercial Banking Operations division. Learn more about career areas and lines of business at wellsfargojobs.com.

This position is responsible for providing first level analytical support for reviewing actions, transactions, documentation, processes and programs to ensure quality standards are met, relevant controls are followed and executed, and deficiencies are identified and addressed.

In this role, you will:

Examine and research complex programs, processes, claims, documentation, or files to ensure compliance with internal company requirements or agency or government regulationsPerform advanced, comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business lineIdentify risks and problem areas and recommend improvementsResearch risks and develop solutions for problems identifiedPerform branch or office inspections on key controls, procedural, or policy inspection points to ensure compliance with company requirements, agency or government regulationsEvaluate staff knowledge and compliance with governing policies, procedures and regulationsProvide support for exam management activities and any other initiatives as neededMentor less experienced staff and assist with their developmentConsult with leadership related to results of assessmentCommunicate overall process or transaction qualityProvide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Required Qualifications:

2+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience with Finance and Accounting concepts, methodologies and systems such as Cost Basis Accounting, GAAP, Balance Sheet or Income StatementMust be familiar with GAAP and IFRS accounting principles, loan documentation, components of financial ratios, spreading and covenantsCommercial banking experienceExperience analyzing accounting principles, tax returns, and business and personal financial statementsExperience with one or a combination of the following systems: Automated Financial Systems (AFS) commercial loan system, FIS Optimist or ICMPAbility to interact with integrity and a high level of professionalism with all levels of customers, team members and managementLeadership skills including coaching, training, and mentoringKnowledge and understanding of loan documentationAbility to recognize service possibilities that will increase customer satisfactionSound analytical skills with high attention to detail and accuracyAbility to apply knowledge of processes and systems to accomplish tasksExcellent verbal, written, and interpersonal communication skillsListen, understand, respond, and build relationships across the organizationA BS/BA degree or higher in business administration, economics, accounting, finance, or another business-related fieldAbility to work effectively, as well as independently, in a team environmentIntermediate Microsoft Office skills

Job Expectations:

This position offers a hybrid work schedule at posted location Ability to work additional hours as needed

Primary Posting Location:

4101 Wiseman Blvd Bldg 307, San Antonio, Texas 78251

Additional Posting Location:

1525 W W T Harris Blvd, Charlotte, North Carolina 28262-8522

Posting End Date: 

12 Sep 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.