At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.  

The Financial Insights and Tools group within Digital Banking is responsible for software that enhance the American Express customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. Our software will be threaded through the web and mobile applications used by American Express customers, powered by APIs and underlying platforms to consume and process financial data both within and from outside our company. 

We are looking for a quality assurance and test engineer to help us drive the quality of the platforms and applications that are supported by our platform. You will be developing and executing test procedures along with engineering test systems and automation that will be used during our development and release cycles. You will use software development and test automation skills to build our library of regression and verification beyond manual testing. You will work alongside our development engineers and product owners to deepen your understanding of the platform and applications as our customers experience it and apply that to improving how we test our systems. 

Our development platform is built on top of a modern stack consisting of Kotlin/JVM for the back end interacting with other Java/JVM services internally, and a React based front end. We reach out to many APIs internally and externally to aggregate and analyze customer information.

Responsibilities:   

Build an understanding of the customer journey and experience to understand critical usage paths.  Engage with engineering and product team members to understand product operation and develop methods for testing.  Develop and maintain manual test procedures used during sprint and release cycles.  Perform ad-hoc tests on feature and other development work.  Execute manual test procedures and document outcomes for releases.  Continuously develop test automation where possible for user interface and API application tests to speed test cycles.  Strong Plus: Develop test automation beyond user interfaces and APIs, work with developers to strengthen test practice.  Strong Plus: Maintain test automation repositories using software engineering practice, including source control.

Qualifications:   

Bachelor's degree or equivalent work experience  Proven experience with live applications and production environments  Proven experience in writing and executing test plans and procedures  2+ years of professional experience in a similar environment.  Experience with test automation tools for user interfaces, APIs, and converting manual tests.  Strong Plus: familiarity with a broad range of test automation tools including performance tooling  Strong Plus: Familiarity with Software Engineering practices and able to demonstrate how to apply them to test automation 

Skills: 

Tester's mindset and curiosity.  Passion for quality and excellence of products.  Adaptability & flexibility.  Comfortable working in a highly regulated environment. 

Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.