**We are IMETA** ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa & Sub Sahara Africa) Northeast & West Africa, Near East & UAE, Saudi Arabia, Gulf & East Africa (SAGEA). IMETA is home to more than 47 nationalities. We are a myriad of color and culture and embracing this diversity is one of our greatest opportunities. We are a powerhouse of talent, and we work together to ensure that we grow, nurture, and retain our talent. Uniting and working together is the key to our success. **The Opportunity** We are looking to hire a **Quality Assurance Support** for Algeria to be appointed on a 3rd Party contract. The job holder is responsible for ensuring the implementation and maintenance of quality systems and processes in alignment with Good Distribution Practices (GDP) and regulatory requirements. The role involves oversight of risk assessments, distribution and storage of temperature-sensitive products, complaint management, and audit coordination. The Quality Officer will act as a key liaison between distributors, suppliers, and internal stakeholders to uphold Boehringer Ingelheim's commitment to quality standards for Human pharma and animal health products. The position is based in Algiers, Algiers and will report to the Commercial Quality Manager NEW Africa. **Key Responsibilities:** **Quality Management & Risk Assessment** + Organize and participate in Quality Management Reviews to assess the effectiveness of quality systems. + Evaluate and approve risk assessments related to distribution and storage processes to mitigate potential risks. **Distribution & Storage Oversight** + Monitor operations related to the distribution and storage of temperature-sensitive products with regional distributors. + Ensure distributors comply with Good Distribution Practices (GDP) and maintain proper storage conditions. **Complaint Management** + Act as the DV/CR (Deviation/Complaint Report) Owner, ensuring proper documentation and follow-up. + Oversee the quality control of customer contacts and complaints, ensuring timely and effective resolution. + Evaluate and approve investigations related to customer complaints at the distributor level. **Records Management** + Serve as the Local Records Manager, ensuring proper handling and archiving of quality-related documents. + Maintain the archive factory and ensure compliance with document retention policies. **Audit Coordination** + Manage audit findings, ensuring corrective and preventive actions are implemented effectively. + Coordinate and follow up on internal and external audits. + Organize and participate in supplier audits to ensure compliance with quality standards. **Requirements:** + Bachelor’s / Master degree in Pharmacy, Chemistry, Biology, or a related field. + Advanced degree or certification in Quality Management is a plus. + Proficiency in Arabic, French, and English (written and spoken). + Minimum 03 years of experience in Quality Assurance or a similar role within the pharmaceutical industry and/or distribution. + Experience with GDP compliance and handling temperature-sensitive products is highly desirable. **Skills:** + Strong knowledge of quality systems, risk assessment, and regulatory requirements. + Excellent organizational and communication skills. + Ability to manage multiple tasks and prioritize effectively. + Proficiency in handling audits and complaint investigations. + Familiarity with document management systems and archiving processes. **Our differences are our strengths. A global collective. Waiting for you.** **What’s Next?** We are looking forward to receiving your application! We will then have a look at your profile. If we see a match, we will invite you for a screening interview. **Screening:** In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data. All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.