Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
Job DescriptionJob Description
The Quality Assurance (QA) Specialist provides technical assistance to Division of Health at a federal agency. The Division oversees health (medical, mental health and dental) and public health services for underserved populations, working with a network of federally funded care provider programs, healthcare providers and federal, state, and local public health officials.
The incumbent will work with a team of healthcare and public health professionals. Primary duties include ensuring high data quality standards, performing quality assurance and improvement activities to ensure alignment with health policies and procedures, utilizing data from health systems to identify and provide technical assistance, and providing training and technical assistance to care provider programs.
Responsibilities:
. Monitor the performance of care provider programs' provision of healthcare services through a combination of performance data reviews, record auditing, site visits, and report development.
Conduct trainings for care provider programs on the agency’s health record system, health-related topics identified by DoH, health-related requirements, and other policies and guidance. Manage the Division mailbox on a rotational basis; triage or respond to care provider program inquiries about health services and public health follow-up.
Assist with data collection efforts including development and maintenance of data collection tools and systems, data entry, and data cleaning.
In collaboration with federal staff/external stakeholders, support program capacity building, including but not limited to development of health-related policy, guidance, tools/resources, and standard operating procedures (SOPs).
Provide support to and acts as a liaison for care provider programs and federal staff for children with complex medical or mental health needs that may require specialized care. Work with field, headquarter and Division staff to onboard new care provider programs and trouble shoot and resolve health related issues with care provider programs.
Submit ongoing activity reports to the Division to include significant accomplishments, programmatic issues/concerns, special cases weekly review, and workload activity. Other activity reports or data for financial review or research purposes may be requested by the division, as necessary.
Participates in regular staff meetings, disease case review, conferences, and events, as required.
Conduct site visits for monitoring, training, or to provide technical assistance
Education and Experience
Master's degree in public health or related degree with at least 2 years of relevant experience preferably in a public health setting, other government agency, health care setting, and demonstrated experience working on migrant or refugee health.
Additional requirements:
Must have the ability to analyze public health and health services data/issues and recommend timely and effective solutions. Must be proficient in MS Excel, Word, and PowerPoint. Must be able to plan and organize her/his own workload. Must have demonstrated experience in providing training or technical assistance on health-related content. Must have demonstrated experience writing SOPs, guidance, or health-related policies. Must have excellent verbal and written communication skills. Staff may be required to come into the office This position requires a Public Trust background investigation. Must be willing to travel to conduct site visits up to 20% time.
GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays