Quality Assurance Specialist External Operations Location: Barcelona Hub Within the Supply Chain function sit our Global Planning teams. With a population of over three hundred people these teams are a competitor leading, purpose built Global Hub, covering a multitude of Planning areas where we share best practice in a centralized and standard way to deliver industry leading service at best cost and the right level of inventory. The role of the QA External Operations Specialist will be to assess the level of Quality and Good Manufacturing Practices across all Vendors to be compliant with Coty Quality standards and Business needs. You will ensure that Coty Product manufactured at Vendors’ meets Coty Specification, Quality Protocols and requirements. **RESPONSIBILITIES** In this role as a QA External Operations Specialist, you willact as a single point of contact with Vendors for any Quality and compliance troubleshooting on Coty Products. Your main focus includes: + Deploying Quality Procedures and Policy to the EU Vendors in scope + Supporting Vendors’ QA qualification and onboarding for new Vendors/sites till final exit when production stops. Support QA strategy for Business transfers between Vendors. Focus on QA compliance, capability building and risk mitigation + Align Process Control Plan with Vendors + Audit, coach Vendors and build capability. Issue Audit reports in a timely and expert manner. Inform Management of any critical audit finding or product out of specification in a timely and expert manner + Lead and monitor Vendors’ Certification processes + To act as a liaison between Coty departments (R&D, Marketing, QA, TPD, Planning and WWP) and Vendors to ensure all process for manufacturing a Quality Product are efficient and enforced. + To lead investigations and follow up of corrective and preventive actions for any Product nonconformance to avoid recurrences until close-out + Investigate Quality Incident and Alert, root cause identification and subsequent action planning and follow up + Analyze product consumer complaints and ensure root cause analysis (RCA) is performed with third party manufacturers (TPM) and Coty CRS system/team + Collect, timely populate and analyze key performance indicators (KPI) as reported in the quality assurance reports/scorecards and follow up with the Vendors + To perform Quality Control (QC) inspection to ensure compliance with product specifications and prevent poor quality products from ending up on the markets. Take final usage decision in SAP accordingly + Connect with other teams for the transfer of Quality tools needed for the release + Work on quality improvement projects, launches, etc as needed + Provide QA training to other QA members and new starters Working for Coty means being part of akind, inclusive environment where you are honest, responsible and growing every day surrounded by bold thinking creative individuals who are making an impact! You will work closely together with Planning Managers, R&D, Regulatory, Third-Party Manufacturers, Vendors and Technical teams across the business. All your colleagues are friendly, helpful and very welcoming! **YOU ARE A COTY FIT** You are able to identify, raise and implement improvement opportunities, work to a high level of quality and prioritise conflicting tasks. As an experiencedQA External Operations Specialist, you will add value and feel energized from working in a fast-paced, diverse and international environment. You will thrive on ownership and accountability. Other than that, you will have: + Successfully completed a technical bachelor’s degree such as Chemistry, Biology, Engineering + Minimum 5-years’ experience and knowledge of Quality Systems, GMPs and Quality Control + Ideally a background in Cosmetic Industry or similar related industry + Fluent written and spoken English skills is a must + Strong sense of individual accountability + Works independently, requiring little supervisory direction + Problem Solver + Customer/Service orientation + Demonstrated analytical skills + Able to handle large volumes of work and change priorities as needed + SAP knowledge + Availability to travel occasionally if required **OUR BENEFITS** Our competitive remuneration and perks will be matched with your experience and knowledge. As our External QA Specialist, some of the benefits you will be entitled to, are: + Flexibility/Hybrid working model (flexible working time and work from home up to 50%) + Ticket restaurant (daily diet for meals) + Company products / Access to the company shop + Health insurance **RECRUITMENT PROCESS** 1. Screening with Recruitment team 2. A first online/in-person interview with hiring managers 3. A second interview (optionally) 4. Feedback, Verbal offer 5. Youwill receive a proposal with the terms of employment. **ABOUT COTY** Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive, and diverse workplace where all employees can be their authentic self. **Join us in making over the world of beauty!** Country/Region: ES City: Barcelona Hub