Quality Lead of the Plant who drives processes and tools to continuously improve quality of product and services. Develops, implements, and ensures commitment to processes, procedures, and standards ensuring increased customer satisfaction. Focus on Customer Satisfaction through Complaint investigation; root cause determination; corrective measures enforced; and report out to Commercial teams/ customers. Focus on continual improvement efforts through Opportunity Cost reduction, effective/efficient processes throughout all Plant departments, Risk assessment and mitigation. Lead driver for Sherwin Williams' Global Business Management System, ensuring Management Reviews are performed monthly and are effective. Maintain site IS09001:2015 certification. Implement actions driving performance that will allow site to meet KPl's for Quality initiatives. Lead investigator for internal non-conformance's and drive corrective actions through influence. 
Actively participate in Region quality improvement efforts.
 

Additional Information:

Day Shift Hours

15% Travel Required

This position is also eligible for bonus and long-term incentive compensation awards based on 
performance and subject to the terms of the Company's applicable plans.

Job duties include contact with other employees and access confidential and proprietary information 
and/or other items of value, and such access may be supervised or unsupervised. The Company 
therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.