Position Summary: This position will emphasize a focus in our Whey facility where we manufacture several products. This position will monitor, act upon, and assist others with internal and external audits, customer feedback, process performance, product conformance, preventive and correction actions, and changes that affect the quality and business management systems. Assist with putting in place tests to determine quality of raw materials, work-in-process, and finished products. Control process and product performance through the management of tests, documentation of procedures, and education and training of employees. Supervision Summary: Supervises quality assurance members and laboratory department. Requirements Essential Job Functions: + Quality, Quality, Quality! + Maintain quality system and related customer requirements + Maintain quality manual and control procedures · Comply with all processes and procedures of the BRC to assure safe, quality product + Ensure the availability of resources and information necessary to support the operation, monitoring, and continual improvement of quality system processes + Determine the monitoring and measurement to be undertaken to provide evidence of conformity to product specifications + Maintain the processes involved with the calibration of measuring and monitoring devices used to ensure conformity of product specifications + Maintain an effective audit program, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits + Maintain records of the nature of nonconformities and of any subsequent actions taken, and ensure involvement of appropriate personnel to address these situations + Work with others to determine the necessary competence for personnel performing work affecting product quality + Maintain appropriate records of education, training, skills and experience + Assist with communication regarding the effectiveness of the quality management system via meetings, corrective and preventive actions and project teams + Communicate ongoing quality performance summaries through company meetings and company bulletin boards Schedule Requirements Normal: Monday, Tuesday, Wednesday, Thursday, and Friday Required if needed to complete any essential Job Function: Saturday and Sunday Non-essential Job Functions Other duties as required or directed will occasionally arise. Knowledge, Skills, and Abilities Knowledge: Computers and Electronics — Knowledge of computer software and other standard office electronics. Skills: + Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance. + Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. + Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Equipment Used General office equipment, software programs involving use of electronic databases, assorted measuring devices, and other items including having knowledge of necessary resources needed to aid in performing their job to find information as needed. Minimum Qualifications · Willing and Able to perform all job essential functions with or without accommodation · Willing and Able to be exposed to/perform all physical and environmental factors · Education: Technical/Associates Degree in Dairy/Food Science or equivalent subject · Experience: 1-3 years of dairy related position Preferred Qualifications · Willing and Able to perform all job essential functions with or without accommodation · Willing and Able to be exposed to/perform all physical and environmental factors · Education: Bachelor’s Degree in Dairy/Food Science or equivalent subject · Experience: 4-7 years of dairy related position, including training in HACCP Benefits Being a family owned company, Mullins Cheese encourages the employees to have a work- life balance along with promoting health and wellness programs. Mullins Cheese invests in these programs: + Health Clinic Access for $0 cost to employees + Vacation pay + Paid Time Off (PTO) - Available immediately upon hire + Employee discount at the Mullins Cheese retail store + Discounted memberships to Crystal Training Facility (CTI) + YMCA membership contributions for employees and family members + Employee Assistance Program (EAP) + Health Insurance, HSA, Vision Insurance, and Dental Insurance + Wellness Program + 401K plan contributions and Profit Sharing + Life AD&D, Long Term and Short Term Disability Insurance Wage + Open based upon experience + $3 shift premium from 6pm-6am, all day on Saturdays + 1.5x pay over 40 hours + Open based upon experience