QA Engineer – Ribbon Application Management Platform

Location: Ottawa, ON
Job Type: Full-Time
Experience Level: 5+ Years

ABOUT RIBBON COMMUNICATIONS
 

Ribbon Communications is a global leader in secure cloud communications software solutions, IP and optical networking solutions, and cloud-to-edge communications. We serve a diverse range of customers, including service providers, enterprises, governments, and critical infrastructure providers. Our innovative solutions are designed to modernize networks, enhance competitive positioning, and improve business outcomes in today's data-driven world.

At Ribbon, we are committed to fostering a culture of diversity, equality, and inclusion. Our team works collaboratively across functions and geographies to overcome challenges and achieve success. We pride ourselves on our passion for innovation, our dedication to customer satisfaction, and our commitment to social and environmental responsibility.

Join us to be part of a dynamic team that values creativity, collaboration, and continuous learning. Help us push the boundaries of technology and make a meaningful impact on the communications industry.

OPPORTUNITY

We are looking for a QA Engineer to join our Ribbon Application Management Platform (RAMP) team.

Ribbon Application Management Platform (RAMP) is a scalable, cloud-native solution, a microservices-based platform that simplifies the management of Ribbon’s product suite. RAMP enables both enterprises and service providers to expedite system configuration, identify and remediate issues, and reduce operational costs. Built on microservices architecture, RAMP offers robust GUI and API support for seamless integration with existing systems. It provides flexibility, scalability, and comprehensive user experience, managing core and edge session devices.

This role involves designing, building, and maintaining automated test suites and frameworks for our cutting-edge virtualized solutions. You will work closely with developers, product managers, and fellow QA professionals to ensure the quality, scalability, and reliability of our platform.

Key features of RAMP include:

Centralized Management: Efficiently manage Ribbon products across various deployment environments, including private and public clouds.Fault and Performance Monitoring: Rapidly identify and resolve network and service outages with centralized diagnostics.Scalability and Flexibility: Deployable in standalone or high-availability configurations, including geographic redundancy.Automation and Integration: Supports automated software testing and deployment, with integration capabilities across Ribbon Analytics and Automation.

The position will be within an advanced technology development team, working on the latest technologies leveraging Java and Spring/Spring-Boot frameworks running on Kubernetes/Docker within a virtualized, micro-services application architecture.

A successful candidate must be self-driven, possess a strong work ethic, and with a career interest in software development. They must be excited about working with innovative technologies and comfortable working in a dynamic work environment.

As part of our team, you will

Design and implement comprehensive test strategies, including functional, regression, integration, and performance testingDevelop and maintain automated test suites using tools compatible with our Java/Spring Boot microservices architectureParticipate in the full software development lifecycle, including requirements analysis, test planning, and release readinessCollaborate with development teams to understand features and technical implementation, and ensure test coverageDebug complex issues and drive quality improvements in a cloud-native environment using Kubernetes and DockerSupport Continuous Integration/Continuous Deployment (CI/CD) by integrating test automation into pipelinesMentor junior QA engineers and promote best practices in test automation and quality assuranceRequired Qualifications5+ years of QA experience in a software development environment, preferably working on SaaS or microservices-based platformsAssociates with 5+ years experience or Bachelor's Degree RequiredProven expertise in automation frameworks (e.g., Selenium, Rest Assured, JUnit/TestNG, or similar)Strong programming or scripting experienceDeep knowledge of REST API testingExperience with message brokers (e.g., Kafka or RabbitMQ)Familiarity with databases – both SQL and NoSQLExperience testing in Docker/Kubernetes environmentsSolid understanding of Agile software development practicesComfortable working on Linux systems and with version control tools (Git, SVN)

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'