If you are a Quality professional looking for growth and professional development, we have a great opportunity for you! Emerson is looking to add a Quality Analyst 2 to our Knoxville, TN location.   You will lead the RS Knoxville Internal Quality Audit Program, Corrective/Preventive Action System, Quality Documentation Process and the Calibration system.     In This Role, Your Responsibilities Will Be: Quality Management System  Drive restructure of QMS procedures and work instructions into functional areas Manage surveillance and recertification audits in regard to ISO 9001:2015. Schedule and administer internal audits Manage and host regulatory and customer audits Lead the RS Knoxville Internal Quality Audit program and develop necessary checklists, procedures, QA records, etc., as needed. Investigate and resolve assembly and test problems, working with Design Engineering, Quality Assurance, sub-contractors and Purchasing as required. Perform Root Cause Analysis for production, RMA, DOAs and field failures, recommend and drive improvement actions. Work with Supply Chain regarding contract manufacturing and provide feedback on quality improvements  Lead the material Non-Conformance Reporting system and identify the most appropriate material disposition and actions, internally and externally, to ensure the highest quality is maintained.  Facilitate Corrective and Preventive actions by assisting personnel with responses to CARs, identification of training needs, adequacy of procedures, improvement of processes and integration of additional departments into quality system when required. Management of Calibration System for Measuring and Test Equipment. Responsible for production and control of quality related documents i.e. manuals, procedures, certificates, etc. Review nonstandard customer contracts with appropriate customer service departments, review documentation required and generate applicable quality documentation. Develop and conduct ISO Quality System and Database Training and maintain employee Quality training records. Develop, modify, and communicate procedures and changes to ensure compliance with ISO/IEC 80079-34 Standard requirements. (ATEX / IECEx) Quality responsible for review and implementation of Ex related QMS Requirements Approve Engineering/Manufacturing Change Orders (ECO/MCO), review QC Test Procedures for requirements, and apply changes to master list documents as required. Support quality needs for SYSS America’s Distribution Center Who You Are:

You keep up with current and possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You establish clear responsibilities and processes for monitoring work and measuring results. You relate comfortably with people across levels, functions, cultures, and geography. You build constructive relationships with people both similar and different to yourself. You Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

For This Role, You Will Need: Bachelor of Science in Engineering or Technical field required.  Electrical or Mechanical Engineering preferred. Minimum of five years’ experience in a Quality Assurance environment within the areas of electronics manufacturing, software and/or instrumentation.  Certified auditor or equivalent experience.                       Knowledge and experience in ISO 9001:2015 and/or other Management System auditing, implementation and maintenance.  Computer Requirements include – Proficiency in MS Office applications
  Preferred Qualifications That Set You Apart: Excellent communication skills with the ability to communicate at all levels of the organization. Strong working knowledge of statistical tools and quantitative methods, including but not limited to process capability studies, statistical process control, design of experiments, and critical to quality characteristics.  Ability to understand engineering documentation and drawings. Ability to maintain positive working relationships with all work associates. Ability to maintain good customer relations.
  Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. ​

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.​

Learn more about our Culture & Values. ​

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