At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Do you have a passion for Partnerships, product innovation and driving product results?
How will you make an impact in this role?
The Assistant Product Manager role will be responsible for our Qantas Co-brand product in the Small to Medium Enterprise customer segment, and part of Co-brand Partnerships and Product team in International Card Services (ICS) Australia. Our Co-brands mission is to deliver sustainable market leading Co-brand products through differentiated value to our Customers and Co-brand Partners.
Reporting to the Co-brand Partnerships Manager, you’ll contribute to the development and execution of product and partnership strategies designed to achieve profitable growth and deepen customer loyalty — supported by robust operational excellence.
At American Express, we’re proud of our strong team culture built on collaboration, curiosity, and continuous learning. We’re seeking a motivated, commercially minded individual who is excited to grow with us as we evolve our Co-brand product strategy and partner relationships to deliver best-in-class customer experiences.
Responsibilities:
Support the Co-brand Product Manager complete the Co-brand Partnership Plan activities to achieve our business goals Product and project management including projects, value proposition and processes, customer experience and operational controls Ensure a high standard of product compliance, identifying and addressing any operational or regulatory risk including conducting regular audits and reviews of product assets & processes Ongoing monitoring of product metrics including regular competitor reviews and activity Build positive relationships across the business and Co-brand Partners to optimise Co-brand products and projects, operating under an optimal control & compliance framework and timeframes.To be successful in this position you will require:
Solid Product/project Management, Marketing or Business Analyst experience Strategic thinker and self-starter with strong attention to detail, problem-solving and collaboration skills Customer first approach with the ability to drive initiatives and go-to-market milestones Be a teammate who is flexible and maintains a positive attitude even during changing work priorities Experience working with external Partners is ideal
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.