QA & Testing Senior Analyst

ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.
 

Position Overview

The job profile for this position is QA & Testing Senior Analyst.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

We are looking for exceptional software testers in our PBM Plus Technology Organization. This role will require a tester completing delegated tasks assigned by a supervisor in the Engineering job family and will work on building test cases and automation scripts for Salesforce components in a secure Salesforce Sales Cloud application. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements.

Responsibilities

Design, develop, and execute functional and automated test cases for Salesforce software applicationsDevelop reusable software test scripts using test automation tools like ProvarWork closely with software engineers, technical product owners, and business partners to understand requirements and translate them into test plansReview user stories and requirements to ensure testability and completenessPerform functional, regression, integration, and performance testing on Salesforce componentsValidate Salesforce configurations, customizations (Apex classes, triggers, Visualforce, Lightning components), and integrationsParticipate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectivesEnsure test environments are properly set up and maintainedImplement and follow QA best practices and standardsIdentify areas for test process improvement and implement solutionsConsults with teammates and business partners in resolving questions during the testing processExercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering testingRecognized internally as a subject matter expert on quality assuranceParticipate in root cause analysis and provide recommendations to prevent recurrence of issues

Qualifications

Required Skills:

Excellent analytical and problem-solving skillsStrong communication skills with the ability to clearly report issues and collaborate with team membersProficiency in QA methodologies, tools, and processesConga Contract Lifecycle Management (CLM) testing experience a big plusFamiliarity with Salesforce development and customization components (e.g., Apex, Lightning, Flows)Familiarity with API testing using Postman or similar tools

Required Experience & Education: 

4+ years of software QA experience, with at least 2 years focused on Salesforce testing1+ years software test automation experienceExperience with test automation tools such as Provar or similar4 year University degree in Computer Science, Information Systems, or a related technical disciplineStrong desire to learnQA or test automation certifications (e.g., ISTQB, Provar, Certified Selenium Professional) are desirableSalesforce certifications such as Salesforce Administrator is a plus

Location & Hours of Work

Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.