QA Senior Project Manager
NTT DATA North America
**Phoenix area is preferred, but would consider remote, but candidate must work CST time zone, M-F 8 -5 pm central time
***This will be a 2 step interview process
***Interviews will start the week of the 28th
Title: Implementation Senior Project Manager
Accountable for the development, implementation and ongoing management of more complex projects which typically impact more than one of the following: process, system, product and/or function and may run a year in duration. Leads/manages all aspects of the project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas. Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs.
Essential Duties:
Develop and implement strategic program/project plan to achieve business goals
Proactively lead program and/or project by setting direction of medium to large projects, creating project plan, timeline identifying key milestones and additional resources needed on assigned project(s)
Actively participates in all aspects of the document and verbal readiness reviews and is actively involved in Command Center issue/risk resolution.
Identify gaps and recommend enhancements related to new and/or existing products, services and operational processes based on broad view of the organization
Solicit and evaluate internal and external customer/regulator feedback to enhance continuous quality improvement
Manage program/project budget and/or financial implications
Facilitate/present influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor, regulators, etc.)
Identify risks and/or issues that may stall project and address them by either resolving the issue, creating an alternative solution, or effectively escalating for resolution
Track progress and communicate project(s) status on a regular basis to stakeholders
Build communication plan for implementation to ensure all impacted parties are informed of progress, next steps, issues, etc.
Mentor and/or manage project team members (including other project managers) either directly or through matrixed relationships
Act as an advocate for change may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment
Background and Experience
5-7 years of successful project management experience in health operations or similar disciplines with increasingly more complex projects across a highly-matrixed organization
Demonstrated project successes with related disciplines: business process development, implementations, migrations, system upgrades, automation replacement, operational improvements, etc.
Demonstrated skills in building/directing an internal team to collaborate with a broad team of SMEs from diverse organizational backgrounds to effectively meet project goals and affect change
Project/program expertise in stakeholder facilitations, communications and relationship management
Deep experience with project management fundamental skills: planning, controlling, leading, risk/issue management, budget management, including written, oral and presentation skills
Education and
Certification
Requirements: BS or BA or equivalent experience PMP or other similar project certification preferred, but not required
Key Behavioral Attributes:
Flexibility / Adaptability
Self-Starter and Finisher
Driver to results
Quick learner / study
Accountability
Optimism Candid / honest
Commitment to Medicaid value proposition
General Skills:
Effective communication (oral, written presentation) at most senior level
Organizational skills
Business acumen / emotional intelligence
Collaboration and facilitation
Critical thinking and negotiation skills
Relationship management
Problem solving
Additional skills and work requirements:
Master-user expertise with Asana, Microsoft Office tools, specifically Word, Excel, Project, SharePoint and Visio
Skilled-user experience with Microsoft SharePoint
Relationship leadership and change management
Verifyable High School Diploma or GED Required: Yes
Position Summary:
Sr Project Manager for Medicaid Implementation- Accountable for the development, implementation and ongoing management of more complex projects which typically impact more than one of the following: process, system, product and/or function and may run a year in duration. Leads/manages all aspects of the project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas. Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs.
Duties:
-Develop and implement strategic program/project plan to achieve business goals
Proactively lead program and/or project by setting direction of medium to large projects, creating project plan, timeline identifying key milestones and additional resources needed on assigned project(s)
Actively participates in all aspects of the document and verbal readiness reviews and is actively involved in Command Center issue/risk resolution.
Identify gaps and recommend enhancements related to new and/or existing products, services and operational processes based on broad view of the organization
Solicit and evaluate internal and external customer/regulator feedback to enhance continuous quality improvement
Manage program/project budget and/or financial implications
Facilitate/present influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor, regulators, etc.)
Identify risks and/or issues that may stall project and address them by either resolving the issue, creating an alternative solution, or effectively escalating for resolution
Track progress and communicate project(s) status on a regular basis to stakeholders
Build communication plan for implementation to ensure all impacted parties are informed of progress, next steps, issues, etc.
Mentor and/or manage project team members (including other project managers) either directly or through matrixed relationships
Act as an advocate for change may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment
Experience:
5-7 years of successful project management experience in health operations or similar disciplines with increasingly more complex projects across a highly-matrixed organization
Demonstrated project successes with related disciplines: business process development, implementations, migrations, system upgrades, automation replacement, operational improvements, etc.
Demonstrated skills in building/directing an internal team to collaborate with a broad team of SMEs from diverse organizational backgrounds to effectively meet project goals and affect change
Project/program expertise in stakeholder facilitations, communications and relationship management
Deep experience with project management fundamental skills: planning, controlling, leading, risk/issue management, budget management, including written, oral and presentation skills
Education:
BS or BA or equivalent experience PMP or other similar project certification preferred, but not require
What days & hours will the person work in this position? List training hours, if different. M-F 8 -5 pm central time
Program Office - Point Of Contact: Courtney McHugh
Does this position require Fingerprinting? Yes
Por favor confirme su dirección de correo electrónico: Send Email