The Publications Specialist is responsible for determining the layout and formatting requirements for proposals and projects, ensuring they meet company branding guidelines and standards. This role involves creating templates and performing tasks such as formatting, editing, and quality control using Microsoft Office software (including Word, PowerPoint, and Excel) and Adobe Creative Suite. Additionally, the Publications Specialist may assist with print production as needed.

Principal Duties and Responsibilities

Create and revise material (proposals, reports, complex tables, questionnaires, merges / databases) from rough draft, corrected copy, previous versions, and verbal instructions

Design and maintain style sheets and templates in Microsoft Word

Prepare documents for final delivery including managing styles, generating charts and graphs, embedding and linking multiple files into a single document, hyperlinking, and creating PDFs

Organize and maintain hard-copy and electronic files and archive according to department procedures

Conduct editing and consistency checks for style and formatting accuracy

Support the printing / publishing of documents

Act as customer service representative when responding to work or print requests

Using basic design principles, update internal and client-facing documents as directed

Provide support to the West’s Publications team when necessary

Provide support to the Sales & Marketing team when necessary (i.e., client/prospect events and marketing materials)

Creating, implementing, and managing communication strategies and large-scale communication projects including email campaigns, mailers, and marketing materials

Train colleagues on processes, organization, and programs in the Microsoft Office suite

Creates presentations for and facilitates department meetings and trainings

Knowledge, Skills and Abilities

Required:

High School Diploma

3+ years in office or customer service environment

Experience using Adobe Acrobat Professional

Advanced knowledge of personal computers and Microsoft Office applications (i.e., Word, Excel and PowerPoint), and database administration, with the ability to operate standard office equipment is required.

Demonstrated ability to resolve problems and present results neatly, with clarity and precision in oral and written form. 

Excellent time management, organizational and multi-tasking skills with high attention to detail

Demonstrated ability to develop, plan, and implement short- and long-range goals.

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