Job Title

Public Sector Business Manager

Job Description Summary

Job Description

Cushman & Wakefield is a market-leading advisor to the Public Sector, including government bodies, educational institutions, and health organisations. These organisations operate under strict regulatory frameworks and public scrutiny, requiring a strong emphasis on compliance, transparency, and value for money.

Given the complexity of this sector, it's vital that our work is managed by those with a deep understanding of public sector requirements and client relationship management (CRM). The Public Sector Group is responsible for ensuring this through oversight, support, and the implementation of strategic initiatives.

Core Responsibilities

Framework Management

Manage workflows and opportunities via public sector frameworks

Support the business in securing new framework appointments and renewals

Maintain live trackers of opportunities and submissions

Act as first point of contact for framework enquiries via the central mailbox

Provide guidance on bid processes, compliance, and document submissions

Support contract assurance, including maintaining schedules, ensuring key dates are monitored, and assisting with audits and reporting

Manage framework portal logins, passwords, and notifications

Social Value Support

Prepare social value statements for proposals and bids

Collate data from C&W’s internal social value initiatives

Support teams in aligning with client social value requirements, a key evaluation criterion in many tenders

Operational Support to the Public Sector Group

Provide support across four key pillars: central government, local authorities, health, and education

Liaise with senior managers and CRM leads to ensure consistency and compliance

Assist with internal processes including document management, policy updates, invoicing, and reporting

Example Responsibilities (Framework and CRM Support)

Respond to contract and framework-related queries

Ensure contractual compliance (e.g. insurance, security, policy updates)

Support internal commissioning, invoicing, and audit processes

Maintain client-specific SharePoint sites and documentation

Provide regular and ad-hoc management information (MI) returns

Qualifications

A-levels or equivalent

Degree-level education

Experience & Knowledge

Strong understanding of business development, client account management, or marketing

Proposal writing experience

Public sector procurement or governance understanding

Familiarity with framework contracts or reporting requirements

Technical Skills

Proficient in MS Word, Excel, PowerPoint, Outlook, and general internet tools

Able to manage and analyse data, create trackers, and develop concise reporting outputs

Comfortable working across document portals and CRM systems

Personal Qualities

Strong communicator, both written and verbal

Highly organised with excellent time management

Commercially aware with a collaborative, team-first approach

Comfortable managing deadlines and working under pressure

INCO: “Cushman & Wakefield”