NY HELP No Agency Criminal Justice Services, Division of Title Public Safety Program Specialist 1 (Missing Persons) Evening Shift Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 4 PM To 12 AM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 80 South Swan Street Alfred E. Smith Building City Albany State NY Zip Code 12210 Duties Description The Public Safety Program Specialist 1 (Missing Persons) will act as an Investigative Specialist in the Missing Persons Clearinghouse (MPC) in the Office of Public Safety. Services provided by the MPC include investigative support to federal, state, and local law enforcement agencies; coordination of efforts with parents, left-behind family members, attorneys, courts, and private agencies in the search for and recovery of missing and unidentified persons. Specific duties for this position include but are not limited to:• Gather and evaluate information regarding missing persons; determine the urgency of each case and take appropriate action.• Publicize cases of missing children, college students, and vulnerable adults via the DCJS public website, National Center for Missing & Exploited Children (NCMEC) website, NY Alert, and other poster services.• Assist the supervisors and program manager of the unit with the coordination of the Missing Child, Missing College Student, and Vulnerable Adult Alert Programs.• Conduct database, internet, and social media searches on cases of missing person cases, analyze results and take appropriate action. • Intake, analyze, and properly disseminate lead information on missing persons.• Assist federal, state, and local agencies in the investigation of cases involving missing and exploited children, missing college students, and missing vulnerable adults. Minimum Qualifications Non-Competitive: Associate degree or 60 semester credits and four (4) years of qualifying experience in an investigative support position supporting missing persons investigations, OR a bachelor’s degree and two (2) years of qualifying experience in an investigative support position supporting missing persons investigations, OR six (6) years of qualifying experience in an investigative support position supporting missing persons investigations. Qualifying experience includes taking written statements from law enforcement and left-behind family members; collecting and archiving physical and documentary evidence; and preparing detailed written reports of investigative findings. Investigative support of missing person investigations experience can include any level of experience or number of instances of involvement with a missing person report or investigation. Preferred Qualifications: Prior law enforcement experience. Strong verbal communication skills. Additional Comments This position will be assigned to the evening shift of 4:00 PM to 12:00 AM. The position requires the investigative specialist to be in on-call status on a rotating basis with other investigative specialists for the operation of a 24/7 hotline. Compensation while in standby status for on-call is 25% of base salary.Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, and Inclusion Unit at DEIA@dcjs.ny.gov or (518) 485-1704. Some positions may require additional credentials or a background check to verify your identity. Name Daniel Fitzgerald Telephone (518) 485-7740 Fax 518-457-4000 Email Address DCJSJobs@dcjs.ny.gov Address Street 80 South Swan Street Alfred E. Smith Building City Albany State NY Zip Code 12210 Notes on Applying Please send a cover letter and resume to the email address above. Please reference posting #195061 on your cover letter. DCJS was named to the Times Union’s list of 2017 through 2025 Top Workplaces as voted on by our employees.