Public Relations Officer

Reports to the Project Manager, he/she will be the main point of contact for all customers affected by our project.

The PRO will be responsible:

- for preparing and serving advanced notice and informing customers of interruptions to their water supply.
- be available to onsite operations in case of changes in plans and sudden requirements to warn customers of unplanned interruptions.
- to assist in customer management during any discoloured water or other incidents related to the project.
- to ensure that all feedback cases received are attended to and resolved promptly within an acceptable time frame.
- to update the customer analysis data for the project.
- to handout temporary supply of water to affected customers upon request of the Client and Project.
- to ensure temporary supply of water in relation to the project operations.