At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

The Patients' Rights Advocate monitors facilities, services and programs for compliance with patients’ rights statutes and regulations governing mental health treatment.

RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.Attend Probable Cause Hearings on behalf of patients in residential facilities throughout the county.Directly contact patients and/or family members to educate prior to hearings and advocate throughout hearing processes.Actively participate in Independent Clinical Review of minor patients in inpatient facilities.Participate in Grievance Resolution, special investigations, and incident reporting.Prepare patient rights' material for dissemination to residential, inpatient, correctional, and outpatient facilities throughout the county.Monitor facilities for the presence of mandated state-published handouts and posters regarding Title 9 inpatients' rights to contact Advocates and the California Office of Patients' Rights.Review and monitor records for Denial of Rights, Temporary Conservatorship/Conservatorship and Seclusion/Restraint and Involuntary Detention for compliance with statutory and regulatory patients' rights provisions.Report on facility monitoring activities to program management and Data Analyst for outcome tracking and follow up.Maintain confidentiality of client's care in alignment with HIP AA requirements.Participate in scheduled program meetings and attend relevant trainings.Other relevant duties as assigned.

     

QUALIFICATIONS

•    Bachelor’s degree in human services field preferred. 

•    Knowledge of Welfare and Institution Codes preferred.

•    Valid CA driver's license and current auto insurance per contract requirements required.

•    Cultural Competency understanding required.

•    Bilingual preferred.

PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

☒ Seeing                    ☒ Hearing                

☒ Speaking                    ☒ Stooping/Bending            

☒ Working in cramped spaces        ☒ Moving around facility

☒ Moving between offices/clients        ☐ Driving – light errands        

☐ Climbing                    ☒ Lifting/carrying heavy items    

☒ Pushing/pulling/dragging items        ☒ Standing for long periods

☐ Working outside/underground        ☒ Using hands/fingers            

☒ Sitting for long periods 

 

OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).