Shawnee, Kansas, United States
24 hours ago
PT Information Associate

All the benefits and perks you need for you and your family:

Benefits and Paid Days off from Day One

Employee Referral Program

Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Part Time

Shift : Days: Two 12-hour weekday shifts from 8am - 830pm and every third Saturday/Sunday with the same hours

Location: 9100 W. 74th street, Shawnee Mission, KS. 66204

The community youll be caring for:

At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.

The role youll contribute:

The Information Associate (IA) is providing a variety of essential clerical duties of a routine, recurring nature for a specific department(s) within Shawnee Mission Health. These duties are essential to the smooth operation of the department and workflow of the nursing staff, physicians and other members of the health care team.The IA is often the first contact customers have with the department. As such, the IA is expected to uphold the highest level of customer service skills. The ability to communicate effectively is imperative to this position.

Under the direction of the Administrative Coordinator and Charge Nurse, the position is responsible for being an effective multitask oriented individual. The position is responsible for security measures on the unit, including screening visitors via the phone and in person to assure patient confidentiality and minimization of contraband brought on to the unit. Yearly training in crisis intervention is required. Interaction with patients throughout the shift is a regular occurrence. Responsible for calling Security and monitoring the panic button locations when staff require help on the unit. The main job functions include answering incoming phone calls in a timely manner and greeting customers (visitors, physicians, and co-workers) with respect and kindness as a representative of AdventHealth Shawnee Mission. Also required is processing of paperwork for admissions and discharges in a timely manner. In addition, this position provides clerical support to the nursing staff, physicians, and other members of the Behavioral Health team as well as works on staffing the unit daily.

The value youll bring to the team:

Welcome visitors by greeting them in person or by telephone.

Assist patients by responding to requests and obtaining needed services from physicians, CAs and other team members.

Provide information by answering inquiries, relaying calls, providing directions, and referring inquiries to nursing and physician staff.

Listen attentively and provide information in a way that is respectful and ensures understand.

Maintain a safe and clean working environment by complying with procedures, rules and regulations, adhering to infection control policies.

Perform clerical duties to maintain efficient workflow

Qualifications

The expertise and experiences youll need to succeed:

High School Diploma or Equivalent

1 to 2 years of Position-Related Experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Shawnee Mission

Schedule: Part-time

Shift: 1 - Day

Req ID: 25026322

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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