Bronx, NY
20 days ago
Psychiatry Medical Director of Virtual ExpressCare

Physician Affiliate Group of New York, P.C., (PAGNY) is seeking a Psychiatry Medical Director to join the team at NYC Health+Hospitals. virtual ExpressCare (vEC) is a 24/7 telehealth service that offers a simple and easy way for our patients to access high-quality and affordable virtual urgent care services. The ability to meet patients where they are will allow NYC Health + Hospitals to deliver safe, competent care outside of the four walls of hospitals and health centers. Available through the website (ExpressCare.nyc) or through phone, vEC fills in a critical patient care need. 

The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. 

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

Opportunity Details:

Reporting directly to the vEC Executive Director with professional reporting to Chief of Behavioral Health Services Provide direct patient care at a minimum of 2 clinical sessions per week. Set clinical standards, including integration of evidence-based clinical practice, building this into new and existing patient care delivery systems. Participate in senior management business and clinical quality strategy development and implementation. Focus teams and organization units on visions and distinctive strategies that improve short- and long-term performance. Develop core curriculum for telehealth clinical training. Provide oversight of all clinical staff. Directly supervise APP staff. Handle escalation and support for on-shift Physician and APP staff as needed. Serve as clinical lead for survey preparation and implementation. Evaluate and assess clinical providers. Create frameworks for performance evaluation, feedback, and learning for clinicians (e.g. peer review, professional practice evaluations, etc.). Partner and collaborate with the provider staff and management team, facilitating teamwork and shared goals. Help represent provider staff viewpoints to administration and relay administrative views to provider staff. Create and manage monthly AMION scheduling for all providers with administrative support. Participate in weekly service leadership meetings to ensure growth and quality. Follow-up on provider and patient grievances.

Quality analytics, clinical reporting, and risk management

Lead clinical and population health analytics for the service line (e.g. patient-level risk stratification). Develop and monitor quality measures for new payment models (value based/risk-based payment structures).

Provider recruitment strategy

Develop and implement strategies for provider recruitment and retention. Design career paths for clinician leaders. Assist in the development of budgets and allocation of funds based on studies of costs, reviews of departments/divisions, familiarity with operating procedures and discussions with department heads. Act in liaison with Central Office and Hospital Facility leadership to assist in providing professional, technical, administrative, and support services. May represent the facility in development of cooperative relationships with community and in matters involving City, Regional, State, and/or Federal agencies. Perform other related duties as requested by the Executive Director and BH lead of the system.

 

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