Job Description:

The incumbent of this position is responsible for supervising and providing day-to-day services provided under the PSR program to include clinical needs of clients and meeting all program requirements established by DHM or other governing entities.

Essential Job Functions: 

Continuously monitors premises to insure that all safety and sanitation requirements are being maintained.  

Insure that all program expectations and curfews are adhered to, and report behaviors which may assist in clinical  team.

Facilitate PSR education sessions.

Performs orientation, education, referral, record keeping functions, and participate in team planning.

Plans, organizes and facilitates groups, outings or other activities to accomplish program objectives.

Serves as an advocate to the client in the implementation of treatment plan.

Leads scheduled staff meetings.

Operates the van and/or vehicle for client transportation and business needs.

Act as liaison with the RCF on behalf of the client.

Responsible for daily supervision of PSR staff, including hiring, terminations, and discipline with the concurrence of the Clinical Supervisor.

Demonstrates interest in long term and short term goals and objectives of the company.

Other duties as assigned by Clinical Supervisor, Program Director, Executive Team Member, or Chief Executive Officer.

Knowledge, Skills, and Abilities:

Thorough knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health services.

Knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.

Detailed knowledge of the problems encountered by persons with mental illness in residing in the community and how to access the various community resources available.

Considerable knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance abuse. 

Aptitudes to develop, coordinate, and evaluate services within assigned program responsibilities.

Capability to communicate ideas clearly and effectively to produce clear and concise reports.

Experience and Education Qualifications:

Graduate from an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing or closely related field; 

OR

High School education or equivalent and two (2) years responsible employment history; 

Supervisory Requirements:

Communicate the strategic direction of the organization and encourage participation by all team members.

Provide leadership and guidance to all aspects of the department.

Take an active role in monitoring the identification, development, and execution of strategic objectives.

Involve, as appropriate, all team members to achieve goals.

Effectively communicate to team members any changes and newsworthy events within the department or company.

Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual

Champion change and effectively manage the implementation of new ideas.

Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Employment Requirements:

Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

Completion of New Hire Orientation at the beginning of employment.

All training requirements including Relias at the beginning of employment and annually thereafter.

Current driver’s license, acceptable driving record and current auto insurance.

First Aid certification within three (3) months of beginning employment and upon renewal date. 

Obtain CPR certification within three (3) months of beginning employment and upon renewal date. 

Behavioral Management training completed within thirty (30) days of employment or first available class after start date:

CPI for Residential programs

Peaceful Intervention or Verbal De-escalation for Outpatient programs  

Completion of “Direct Service Expectations” within 30 Days of employment.

Achievement of thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1.

Growth and Development form (CPRC only) within thirty (30) days of employment.

Privileging and Credentialing form (CPRC only) within thirty (30) days of employment.

Within the first year of employment, receive training on:

Signs and symptoms of disability related illnesses

Working with families and caretaker of clients receiving services

Rights, roles, and responsibilities of client and families

Client self-help skills

Individual treatment plans

Basic principle of assessment

Special needs and characteristics

Philosophy of community support approach

Suicide awareness/precaution

Quality assurance

Infection control

Philosophy, values, and objectives of CPRC

Behavioral management/crisis intervention

Issues/involuntary hold

Valid Driver’s license in state of residency with an acceptable driving record is required.

Must be at least twenty-one (21) years of age to operate a company-owned vehicle.

Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.

Physical Requirements:

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.