Position Summary: The Prosthetic Fitter Trainee will begin 120 hours of direct training under a certified fitter while beginning studies for the ABC certification exam; study materials and training will be provided. The Trainee will also learn to gather appropriate documentation including but not limited to office notes, prescriptions, as well to perform data entry and sales order confirmation. Once certified, the Trainee’s performance will be evaluated for progression into the Prosthetic Fitter position. Minimum Qualifications: Required + High School Diploma or Equivalent Preferred + Two (2) years of customer service experience + Healthcare and/or non-profit sector experience + Experience working with the public in a retail setting Essential Job Functions: In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements. + Fits patients for mastectomy prosthetics. + Documents Patient records and billing, DME meetings, audits, compliance. + Orders & receives product. + Performs patient call backs & housekeeping as necessary in Care Boutique. Knowledge, Skills and Abilities + Demonstrates sound judgment, patience, and maintains a professional demeanor at all times + Exercises tact, discretion, sensitivity, and maintains confidentiality + Performs essential job functions successfully in a busy and stressful environment + Learns current and new computer applications and office equipment utilized at Bozeman Health + Strong interpersonal, verbal, and written communication skills + Analyzes, organizes, and prioritizes work while meeting multiple deadlines Schedule Requirements + This role requires regular and sustained attendance. + The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts. + On-call work may be required to respond promptly to organizational, patient, or employee needs. Physical Requirements + Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. + Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. + Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain. + Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination. + Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. + Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints. + Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. + Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. + Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling. + Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials. + Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. + Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses. *Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%). The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by the personnel so classified. 77380500 The Care Boutique