JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Property Manager

We are in business to create and deliver real value for clients, shareholders and our own people in a complex world that is constantly changing.

JLL is a financial and professional services firm specialising in real estate services and investment management. We have more than 58,000 people in more than 1,000 locations in 70 countries serving the local, regional and global real estate needs of those clients, growing our company in the process. In response to changing client expectations and market conditions, we assemble teams of experts who deliver integrated services built on market insight and foresight, sound research and relevant market knowledge. We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on quality service, collaboration and trust.

Jones Lang LaSalle is an Equal Opportunities Employer and encourages applications from all sections of the community. ​

Responsibilities

Managing a portfolio of circa 100 properties Ensuring Landlords are compliant with legislation and contractual obligationsEnsuring safety certificates are carried out and renewed within a timely mannerTo renew/completed HMO/selective licensing paperwork.Liaise with contractors and arrange payment for worksFollowing procedures to ensure service standards are consistentArranging repairs and maintenance within a reasonable timeframeObtaining quotes when requiredBooking check-outs for tenancies coming to an endDealing with end of tenancy deposits within a timely mannerEnsuring all pre-tenancy works and pre-tenancy cleans are completed for all new tenanciesArranging payment for Service Charge and Ground Rent invoices. Ensuring funds are on account to make payment, if not chase funds.CRM Dashboard managementDealing with insurance claims in a timely mannerVisiting properties at least twice per tenancy.  At times this could be more - the role is not just office-based and taking a hands-on approach is essentialProviding an advisory, forward-thinking and bespoke service to our clients to ensure retention rates remain highSeeking opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole.Taking initiative in resolving client issues and being proactive in keeping on top workloadAssisting Senior Management to resolve complaints/escalations that is related to the portfolio 

Skills

Confident liaising with clients via phone, email and letterOut of the box thinking and pro-active approachAbility to work under pressure with a degree of flexibility and to take control of own workloadExcellent interpersonal skills – good communication between departments and with tenants and landlords is essentialExcellent organisational and IT skills

Behaviours

AgileTrustworthyCourageousGood problem solverPositive and ‘can do’ attitudeGood team player

Jones Lang LaSalle is an Equal Opportunities Employer and encourages applications from all sections of the community.

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Location:

–London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.