Position Information Functional TitleProperty/Liability Claims Agent l Recruitment Category TypeStandard Functional CategoryClaims GradeUO.08 FLSA StatusNon-Exempt Requisition Number25-0281 Number of Vacancies1 Job LevelNon-Management Job CodeN/A Job Description Summary Organization NameClaims Reports toSection Manager, Claims Full or Part TimeFull Time If Part Time how many hours per week Regular or TemporaryRegular Position End Date (if temporary) Work Schedule 8:30am -5:00pm Position LocationLaurel Position Summary Information General Summary TheProperty/Liability Claims Agent I is responsible for investigating, evaluating, and resolving minor property claims involving damages to real property and vehicles. Duties include reviewing damage, engaging WSSC staff and contractors to gather relevant documentation and informtaion, drafting authority memoranda, and negotiating settlements. The agent also handles simple billed work claims that involve investigating damage to WSSC Water property caused by third parties. Essential Functions + Maintains claims files with pertinent documentation + Assembles reports and other material related to property damage claims + Communicates regularly with claimants + Advises claimants of the disposition of their claims + Maintains records related to claims and expenses + Assists with processing invoices submitted by claims vendors, including cleaning contracts + Processes billed work (damage caused by others to WSSC Water vehicles, lines and structures) + Analyzes and resolves liability issues Other Functions Performs related duties, as assigned Work Environment And Physical Demands Work is performed in a business casual office environment. Required Knowledge, Skills, And Abilities + Excellent interpersonal, writing, and analytical skills + Proficient in Microsoft Office software + Ability to build rapport with a diverse public Minimum Education, Experience Requirements + High School diploma (or equivalent) + 1+ year experience processing claims – OR – two years of experience working with WSSC Water’s computer system for processing maintenance work orders ( MMIS ) Additional Requirements Completion of the WSSC Water Financial disclosure statement within 30 days of employment and annually thereafter Preferences Claims coursework is helpful. Salary$25.77 - $43.80 per hour Posting Detail Information EEO Statement AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission. Close Date07/17/2025 Open Until FilledNo Special Instructions to Applicants Additional Information All applicants selected will be subject to drug screening and a background check/verification. Supplemental Questions Required fields are indicated with an asterisk (*). + * Will you, now or in the future, require sponsorship for employment visa status? + Yes + No + Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran? + Yes + No Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application Optional Documents