Property Claims Handler
Pertemps
Property Claims Handler – Glasgow | Hybrid Working | Up to £30k
Are you an experienced Property Claims Handler looking to develop your career with one of the world’s leading insurance providers?
Our client, a global insurance organisation is seeking a Claims Handler to join their Property Claims team based in Glasgow, supporting operations across South Africa. This is an excellent opportunity to grow professionally within a respected and inclusive international business, offering top-tier training, benefits, and long-term career development.
About the Role
This role is responsible for delivering a professional, accurate, and timely claims handling service across a portfolio of property insurance claims. You will play a key part in ensuring claims are resolved efficiently, fairly, and in accordance with policy terms, while liaising with brokers, clients, and third-party providers.
Key Responsibilities
Process new claims notifications and guide brokers or clients through next stepsCollect and assess relevant documentation to evaluate policy coverage and lossHandle claims in line with internal service levels, industry standards, and quality requirementsMake timely and accurate claim decisions including reserving, updates, and paymentsLiaise with loss adjusters, brokers, attorneys, and other professionals where requiredMonitor and report on performance of third-party service providersManage high-profile and complex claims with support from senior staffAddress complaints and identify high-frequency loss patterns to support underwriters at renewal timeEnsure recoveries and fraud indicators are reviewed and acted on appropriatelyMaintain a high level of customer service and fairness throughout the claims process
Skills and Experience Required
Previous claims handling experience is essential (Property Claims experience is a plus)Relevant insurance qualifications are preferredStrong written, verbal, and negotiation skillsDemonstrated claims product knowledge and a customer-first approachHigh attention to detail and ability to manage a high-volume caseloadWorks well under pressure and as part of a team
What’s on Offer
Competitive salary and pension scheme25 days annual leave with the option to purchase 5 additional daysPrivate medical insurance, life assurance, and share purchase planSubsidised gym membershipAccess to learning and development opportunities
Culture and Values
This organisation operates with a strong commitment to integrity, client focus, respect, excellence, and teamwork. They foster a workplace that is collaborative, ethical, and supportive, where diversity and inclusion are fundamental. Adjustments and accommodations during the recruitment process are available upon request to support candidates with disabilities or long-term conditions.
If you're looking to grow your claims career in a dynamic and inclusive environment, we’d love to hear from you!
Pertemps acts as both an employment business and an employment agency.
Are you an experienced Property Claims Handler looking to develop your career with one of the world’s leading insurance providers?
Our client, a global insurance organisation is seeking a Claims Handler to join their Property Claims team based in Glasgow, supporting operations across South Africa. This is an excellent opportunity to grow professionally within a respected and inclusive international business, offering top-tier training, benefits, and long-term career development.
About the Role
This role is responsible for delivering a professional, accurate, and timely claims handling service across a portfolio of property insurance claims. You will play a key part in ensuring claims are resolved efficiently, fairly, and in accordance with policy terms, while liaising with brokers, clients, and third-party providers.
Key Responsibilities
Process new claims notifications and guide brokers or clients through next stepsCollect and assess relevant documentation to evaluate policy coverage and lossHandle claims in line with internal service levels, industry standards, and quality requirementsMake timely and accurate claim decisions including reserving, updates, and paymentsLiaise with loss adjusters, brokers, attorneys, and other professionals where requiredMonitor and report on performance of third-party service providersManage high-profile and complex claims with support from senior staffAddress complaints and identify high-frequency loss patterns to support underwriters at renewal timeEnsure recoveries and fraud indicators are reviewed and acted on appropriatelyMaintain a high level of customer service and fairness throughout the claims process
Skills and Experience Required
Previous claims handling experience is essential (Property Claims experience is a plus)Relevant insurance qualifications are preferredStrong written, verbal, and negotiation skillsDemonstrated claims product knowledge and a customer-first approachHigh attention to detail and ability to manage a high-volume caseloadWorks well under pressure and as part of a team
What’s on Offer
Competitive salary and pension scheme25 days annual leave with the option to purchase 5 additional daysPrivate medical insurance, life assurance, and share purchase planSubsidised gym membershipAccess to learning and development opportunities
Culture and Values
This organisation operates with a strong commitment to integrity, client focus, respect, excellence, and teamwork. They foster a workplace that is collaborative, ethical, and supportive, where diversity and inclusion are fundamental. Adjustments and accommodations during the recruitment process are available upon request to support candidates with disabilities or long-term conditions.
If you're looking to grow your claims career in a dynamic and inclusive environment, we’d love to hear from you!
Pertemps acts as both an employment business and an employment agency.
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