Job Description:

Join our Team: Projects & Aftermarkets Director

Reports to: TWS Business Line Director       

Location: Farlough

Job Type: Full Time and Permanent

Hours: 39.75 hrs per week

 

Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Projects & Aftersales Director to contribute to the TWS Leadership Team.

At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

We have an exciting roadmap ahead for new products, services, production capacity and business expansion. As a result of this continued success, we are expanding our teams in Farlough. We currently have a new opportunity for a Projects & Aftersales Director.

What you’ll do

The role of Projects & Aftermarkets Director is to provide first class delivery, service and support of all projects to both our global dealer and end-user networks. This role will plan, organise and direct all projects, pulling together all elements to ensure a smooth transition from order to dispatch, especially when non-standard orders are placed. This role is critical in ensuring full internal inter-department alignment, as well as on-site targets are met. The role interfaces with and acts as the link between all functions including the Sales and Engineering teams, external suppliers, order processing, production, shipping and our dealer/ end-user networks.

Main duties and responsibilities:

Responsibility for development, planning and control of projects (on MS Project) in conjunction with operations, customer, procurement, shipping and technical teamsEnsure all Health and Safety procedures are followed in accordance with company policies and in the creation of project risk analysisEnsure that all projects are consistently delivered in line with the project scope and agreed plans, whilst ensuring effective communication and that relationships between the customer and project management team members are maintainedResponsibility for TWS product factory scheduling & process adherenceRegular review and reporting to the management team on the project status.Attendance & participation at S&OP, Clear To Build, Bi-weekly production and AER meetingsResponsible for delivering project plans, packing lists, and H&S plans, as well as wrap-up/ lessons learnt analysis on each projectManage project procurement & spend in line with budgets for each projectPrimary Customer contact for all aspects of the project, up to dispatch of machinesDeliver continuous product improvement in project delivery & engineering through after project reviews and critical analysis.Chairing of weekly project review meetings ensuring that all stakeholders/ disciplines attend; are enabled to take an active role and there are effective cross-functional relationships.Work with other departments in resource allocation for site installations, plant commissioning and troubleshooting.Referral and follow up of fault information to various departments such as Engineering and Quality departments where appropriate to prevent problem reoccurrence and improve machine reliability.Assisting the sales team with technical sales including application validation in conjunction with the TWS Applications team.Responsibility for all TWS Technical Helpdesk and Warranty System matters.Researching and responding to customer enquiries on parts & warranty, complete ownership of all customer communication after point of sale.Investigate and resolve customer problems in a timely manner.Provide detailed application and technical training to dealers and customers.Cooperate with product group engineers to develop performance and test criteria for new products and product upgrades.

What you’ll bring

Degree Educated and/or equivalent experience in a service or plant project management environment.Demonstratable leadership and interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internally and externally.Proven track record in people management.Proven Ability to work in a fast-paced environment and manage deadlinesStrong Commercial awareness

Knowledge, Skills and Abilities:

Excellent leadership and management skills.Excellent communication skills both written and spoken.Excellent presentation and interpersonal skills.Self- motivated individualSomeone who cultivates a team spirit.Good technical knowledge of mechanical, electrical and hydraulic systems.Significant travel will be requiredStrong project management and analytical skills

Why Join Us

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
• We offer competitive salaries, Team Member bonus, hybrid working, private healthcare, 32 holidays, pension, life assurance, LinkedIn Learning, on site free parking, perks card and much more.
• For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate

This above description is non-exhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

How to Apply

To apply for this role and view all available positions within Terex, please visit our careers page: http://jobs.terex.com
Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. 

While our operations are global, each office or factory is a close-knit community.  We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement.  It's an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.

 

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.