At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. 

This role is U.S. based. As our Project Specialist, you will have the opportunity to coordinate assigned aspects of Energy & Carbon projects. Each day, you will support in managing and executing the project by completing administrative tasks within assigned workflows. You will also showcase your expertise by defining and applying basic project planning techniques on ongoing projects and driving the updating process. Conducting analysis of planned versus actual project performance 

Your Responsibility: 

Preparing materials and assisting in project reviews 

Taking ownership of the maintenance and adherence to the billing plan milestones 

Controlling documentation accuracy and consistency based on tasks assigned and procedures agreed with the customer. 

Develop and maintain relationships with key customer contacts and contractors 

Manage complete lifecycle of customer deliverables - including the scheduling of contractors to work orders and following up on the finished work to ensure customer satisfaction 

Maintain customer satisfaction and create new business opportunities (no cold calling is involved) 

Assist with tracking financial, issuance of PO’s, Change orders & invoicing 

Evaluate customer needs, make recommendations, and build/improve assigned account scorecards 

Research and order materials (parts), working closely with contractors, customers, utility companies and supply houses, handling material returns as needed 

Review and process quotes to ensure they provide the most appropriate and economical solutions 

Utilize company’s existing service platform to monitor and track progress  

Schedule flexibility as some work managed will be on weekends and nights  

Limited travel to customer sites (as needed) 

Your Background: 

Class B General Contractors License in the state of CA is strongly preferred.

Excellent customer service skills with attention to detail and the motivation to achieve an exemplary record for customer satisfaction 

Ability to define problems, collect data, establish facts, and draw valid conclusions and implement solutions  

Familiarity and comfort with discussing electrical and mechanical services, or ability to learn 

The ability to deal with ambiguity and a changing environment, as well as a rapid work pace 

Ability to credibly coordinate between internal project teams and customers to meet unique customer requirements 

A positive attitude and desire to learn new skills 

A creative thinker who can handle conflict resolution as needed and is not afraid to make suggestions 

Strong organizational skills and the ability to juggle multiple tasks and prioritize deadlines 

Ability to provide occasional emergency phone coverage for after-hours customer services calls 

Excellent written and verbal communication skills 

High school diploma/GED required; bachelor’s degree preferred 

Minimum of three (3) years of experience in a customer service/ account management/ project assistant role 

Demonstrated success in developing and maintaining strong customer relationships 

Experience with direct facing field services support and solid understanding of logistical challenges of managing remote technical field personnel 

Positive and upbeat manner, great interpersonal skills, and professional demeanor 

Must be able to pass a criminal background check and/or drug screening 

More About Us: 

What's in it for you  

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. 

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. 

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf 

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.  

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB 

HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.  

ABB Benefit Summary for eligible US employees 

[excludes ABB E-mobility, Athens union, Puerto Rico] 

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more 

Health, Life & Disability 

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.   

Choice between two dental plan options: Core and Core Plus 

Vision benefit 

Company paid life insurance (2X base pay) 

Company paid AD&D (1X base pay) 

Voluntary life and AD&D – 100% employee paid up to maximums 

Short Term Disability – up to 26 weeks – Company paid 

Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay. 

Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance 

Parental Leave – up to 6 weeks 

Employee Assistance Program 

Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption 

Employee discount program 

Retirement 

401k Savings Plan with Company Contributions   

Employee Stock Acquisition Plan (ESAP)  

Time off 

ABB provides 11 paid holidays.  Vacation is provided based on years of service for hourly and non-exempt positions.  Salaried exempt positions are provided vacation under a permissive time away policy. 

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $57,400 and $75,000 annually. 
 
myBenefitsABB.com 

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.