Kforce has an enterprise client seeking a Project/Program Manager III in New York, NY. Responsibilities: * Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study brief, design, survey writing and programming (or co-creation of quant/qual research materials with research vendor), fieldwork, analysis, recommendations, report-writing, and discussing implications with senior stakeholders * Drive impact by ensuring that design and outcomes link back to business implications, and that research studies and industry reports are observed over time for important trends * Independently manage research team program(s) as determined, such as research request intake process, or stakeholder satisfaction survey * Build and manage vendor relationships with research agencies * Innovate operational tools - determine team needs, explore and leverage internal AI solutions to automate manual processes and build efficiencies