Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. **What You'll Do** • Implement and support technology solutions that enhance travel management service delivery • Manage Business As Usual (BAU) technology solutions including data feeds, mobility solutions, online booking tools • Interface with client's travel program contacts and technology teams to develop web applications • Collaborate with internal teams to ensure strategic alignment and share best practices • Create, develop, and communicate comprehensive project plans • Act as primary liaison for travel team, securing necessary resources and support • Conduct ongoing technology analysis and provide strategic insights • Serve as escalation point of contact for travel & expense team • Develop and maintain user training materials and guides • Conduct regular client interactions and business reviews • Generate KPI and savings reports using INSIGHTS and PREMIER INSIGHTS tools • Drive results with urgency and effective time management • Manage technical setup and admin access for digital environments • Oversee cytric OBE release updates and system configurations • Participate in regular Amadeus Cytric calls • Optimize online booking tools to support business strategies **What We're Looking For** • Strong operational and technical background • Motivated, customer-focused team player • Exceptional project management skills • Ability to prioritize and manage competing demands • Adaptable and flexible under changing circumstances • Excellent problem-solving capabilities • Strong written and verbal communication skills • Ability to work effectively with diverse teams • Deep understanding of Business Travel Industry • Proven experience in travel technology management • Expertise in Amadeus Cytric and online booking tools • Advanced Excel skills (PivotTables, VLOOKUP) • Experience with global account implementations • Proficiency in data analysis and interpretation • Strong knowledge of AMEX GBT INSIGHTS tools • Ability to work under pressure • Demonstrated success in technical project support **Location** Germany **The #TeamGBT Experience** Work and life: Find your happy medium at Amex GBT. + **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. + **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. + **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. + **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. + And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) . **What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)