IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.

Client Services Project Manager (IRT):

Summary of Essential Job Functions:

Act as main point of contact for the client during study maintenanceOrganise or participate in regular client meetingsRespond to all client requests in a timely mannerManage study and Program budgets, Change Orders (COs) as requiredProvide regular updates to client on study related informationProactively review supply strategy for improvements and identify risksPeriodically review study data to identify trends or issuesWork with APM to author data change requests based on Client’s requestPre-approve data change requests as neededCoordinate the implementation and review of the data changesReview helpdesk tickets that get escalated from APM teamTake appropriate actions to resolve the tickets as quickly as possibleInitiate updates to helpdesk study guidesTake leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teamsWork with APM to write study user guidesInvestigate issues and manage them through to resolutionProvide peer-level training, mentoring of new hires and Jr. PM Staff, and give formal technical training sessions.May participate in Investigator meetings, bid defences, quarterly business reviews with clients; and support both client and qualification auditsImplement system change requests if neededOther related duties as required by business need

Our Ideal Candidate Will Have:

Project management experience with IRT or EDC systems - mandatoryStrong customer service ethicExcellent written and verbal communication skillsExperience with risk and financial management

PLEASE SUBMIT YOUR CV IN ENGLISH!

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com