As a Project Manager II, you will manage and oversee our Team of Project Coordinators and ensure we execute and deliver exceptional Customer Service to our Client Base. You will have overall responsibility for managing scope, cost, schedule, internal staffing, Customers and Vendors. You will be hands on in ensuring alignment of project goals and fostering the professional development of the team. This role requires exceptional service to both customers and suppliers and may involve occasional travel (0–25%).

Responsibilities: 

Directs and manages project development from beginning to end. Defines project scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders. Develops full-scale project plans and associated communications documents. Communicates project expectations to team members and stakeholders. Liaise with project stakeholders on an on-going basis. Estimates resources and participants needed to achieve project goals. Leads and mentors a team of Project Coordinators, providing guidance, support, and performance feedback. Work to Develop and Implement best practices and standardization across the team Develops employees to be self-sufficient in continuous improvement tools. Functions as leader for continuous improvement events. Aligns activities with corporate goals around safety, quality, delivery and cost. Performs root-cause analysis on gaps, identifies waste, and works with leadership to drive sustainable corrective action. Drafts and submits budget proposals, and recommends subsequent budget changes. Negotiates with other department managers for acquisition of required personnel. Determines and assesses need for additional staff or consultants and makes appropriate staffing adjustments during project cycle. Sets and manages project expectations with team members and other stakeholders. Delegates tasks and responsibilities to personnel. Identifies and resolves issues and conflicts within project team. Identifies and manages project dependencies and critical path. Plans and schedules project timelines and milestones using appropriate tools. Tracks project milestones and deliverables. Develops and delivers progress reports, proposals, requirements documentation, and presentations. Manages changes in project scope, identifies potential concerns, and devises contingency plans. Provides exceptional service to internal and external customers and suppliers.

Qualifications:

College Diploma required; Bachelor’s degree preferred 3 years required, 5 years experience preferred of directing work in a large-scale project management capacity, including  all aspects of process development and execution Proven experience in leading teams and managing personnel. Manage changes in project scope, identifies potential concerns, and devises contingency plans Knowledge of business and management principles, including strategic planning, resource allocation, and production methods Proven ability to oversee people and processes to achieve objectives Ability to build strong business relationships with other functional areas to best support mutual objectives Strong problem-solving skills and ability to analyze workflow and processes to provide excellent service to internal and external customers Interpersonal, conflict management, and negotiation skills required, including strong human relations skills to supervise and develop assigned employees effectively Adept at conducting research into project-related issues and products Ability to learn, understand, and apply new technologies Ability to effectively prioritize and execute tasks Strong written and verbal communication skills Ability to travel 0-25% of the time

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