Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing
services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

Job Description

The Project Manager (PM) position will be located in Tacoma, WA with the possibility of working remotely.  It is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM role fosters and develops client relationships in support of the laboratory mission.

Essential Duties and Responsibilities:

Project set-up both commercial and Department of Defense programsProject review in LIMSSets up projectAdds any project notes (special reporting and invoicing instructions, etc.)Reviews project documentationAdds any project documentation to central repositorySets up client for TotalAccess/My EOLManages purchase orders, task orders, contracts, and change order requestsVerifies that lab compound lists and limits meet project requirements for new projects not quotedAdds any project specific limits / lists to LIMSDeliverable assignment and delivery routeFor new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.

Communicates project details to operations

Initiates project kick off call with client and pertinent staff, if neededEngages work share labs, service centers, and non-Eurofins Environment Testing locations as needed for new projects not quotedWorks with operations to ensure adequate capacity for incoming work (forecasting)Provides updates to operations on upcoming workFamiliarity with state and national program requirements as it pertains to work mixCreate bottle ordersSchedules courier or field sampler, if neededConfirms non-Eurofins Eurofins Environment Testing subcontract labs are on the approved list and set-up as vendors for new workInitiates approval process for any subcontract labs not on the approved listGenerates subcontract paperworkGenerates accounting software requisition when sending subcontract samplesVerifies that lab certification meets project requirementsVerifies that lab compound lists and limits meet project requirements for new quotesFor new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits.For new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits a helpdesk ticketEngages work share labs, service centers, and non- Eurofins Environment Testing locations as needed for new quotesProvides supporting documentation to client as needed (contact list, bottle table with preservation, etc.)

Sample Receipt

Communicates any issues to clients for duration of projectManages incoming work for Rush and short holdsReviews log-inResolves log-in issues with clientInforms client of any log-in discrepanciesSets samples to “available” after reviewSends client sample receipt confirmationReviews draft invoiceConfirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing

Reporting

Client specific report requirementsReviews job list daily and manages due datesCommunicates any expected delays to clients before the job due dateConfirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to clientReviews reports and EDDS before issuing to the clientConfirms correct report format and EDD format is usedCreates and issues final report by client due dateIssues final data packagesEDD checkersData uploadCompiles case narratives

 Invoicing

Sets up delivery routeReviews final invoice before issuing to clientGenerates credit/debit memos as neededSubmits credit/debit memos for approvalSubmits approved credit/debit memos to client, if neededSubmits revised invoicesInitiates follow up calls to confirm correct invoicingWorks with collections on A/R follow upRegular review of A/R status

Client set-up

Work with CSM to communicate lab capabilities to the clientRequests new client reviewConfirms sales assignments with Client Relations ManagerTakes new quote requests from clientsReviews client contract requirements / coordinates review.Reviews purchase ordersSubmits purchase orders for approval and returns approved orders to clientFollows up on client terms and credit limitAccount MaintenanceFollow up calls and visits with clientsProvides technical support as neededUses company resources to follow up on client requestsFamiliarity with company capabilities and key contactsForward opportunities and leads to salesForecasts upcoming workAsks for the next opportunityArea of responsibility (air, regulations, etc.)Quotes & ProposalsInitiates project QAPP review with operations, QA, and subcontract labs as neededInitiates technical support from operations as needed (special requests, method development, technical review, etc.)

Quote generation and approvals

Reviews client quote requests for capabilities, certifications, scopeConfirms client contracts (if applicable) and pricingDetermines lab placement for the workConfirms that lab certification meets project requirementsConfirms that lab compound lists and limits meet project requirementsCreates quotesSubmits quotes for approvalSends quotes to clientForecasts quotesProvides QAPP / SOW information to the client as neededUpdates status in LIMSAccount maintenanceSubmits client complaints and participates in correction action / follow up as neededCommunicates client issues/complaints to salesFollows up on client requestsSupports the follow up of quotes/bids for tracking purposes

QualificationsBS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree) Authorization to work in the United States indefinitely without restriction or sponsorship.Professional working proficiency in English is a requirement, including the ability to read, write and speak in English

Experience: 

6 months of client-relationship/customer service experience requiredCandidates with 2-3 years client service experience preferred.Prefer some bench chemist or field experienceRequires additional lab training in methods and QA across multiple departments

Additional Information

Position is full-time Exempt position, Monday to Friday 8 am to 5 pm with rotating weekends and possibility of overtime.

The compensation range is $65,000 to $78,000 annually (DOE). 

The role is open to remote possibility. Candidates in Pacific time zone preferred. 

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

 

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.