Description + Take customer/contractor phone calls, enter orders into the dispatching software, dispatch the work and ensure the work is completed to the customer/contractor’s satisfaction. + Meet and/or exceed customer needs by making additions, cancellations, and changes to customer orders. + Schedule drivers daily with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout the day. + Continually monitor fleet location via company GPS and ensure drivers are progressing efficiently to their assigned projects. + Monitor driver weekly hours of service and ensure the drivers are getting adequate rest. + Ensure that delivery, set-up, takedown, and pick-up of equipment happen on time, every time. + If mistakes happen with a customer order, jump in, and help to solve the issue and meet the customer’s need. + Ensure that all field paperwork/reporting is completed accurately by the Drivers and turned in daily. + Review driver field reporting for accuracy and communicate with Drivers immediately to resolve questions. + When needed, create, and communicate the next day’s schedule to field employees and the traffic control department. + When needed, schedule and track flagging start and end times and confirm flagging hours with the Contractor and internal stakeholders. + As needed, provide customers with technical information regarding work zone safety specifications. + Demonstrate a commitment to communicating, improving, and adhering to safety policies in all work environments and areas. · All other duties as assigned Requirements · Ability to learn quickly, problem-solve, and remain composed to handle and prioritize multiple tasks in a high pace environment. · Strong communication and interpersonal skills. · Ability to build and maintain supportive relationships with team members inside and outside of the organization · Strong organizational skills with high attention to detail. · Self-motivated; capable of taking initiative, successfully handling, and prioritizing multiple competing assignments, and hitting deadlines. + Ability to think critically and look for alternative solutions to problems. · A passion for success, a positive and friendly attitude, and a strong work ethic. · A strong knowledge of the traffic control/construction industry is a major plus. · Minimum of 2 years of dispatching experience. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .