Project Manager at Ford of Mexico + Lead and run cross-functional projects to operate, evolve, and scale our platform portfolio (currently Atlassian Cloud; soon adding GCP Agent Space), ensuring projects deliver on time, scope, and quality. + Translate product/engineering priorities into clear project plans, milestones, and release schedules; own the project backlog, dependencies, risk register, and change control for platform initiatives. + Coordinate platform incident response and post-incident reviews — act as the bridge between SRE/engineering, support, vendor partners, and business stakeholders to drive timely resolution and durable remediation. + Define and track success metrics, SLAs/OLAs, and reporting for platform health, adoption, and cost; prepare and present regular status and executive-ready summaries. + Drive process improvements and automation opportunities with Developer Enablement and Platform teams to reduce manual toil and increase self-service. + Maintain and evolve project documentation: project charters, runbooks, RACI matrices, onboarding guides, and training artifacts for internal teams. + 5+ years of technical project/program management experience delivering platform, infrastructure, or developer tooling projects (Atlassian and/or cloud platform projects strongly preferred). + Demonstrated experience coordinating cross-functional engineering teams, support teams, and vendors to deliver technical projects end-to-end. + Practical familiarity with Atlassian products (Jira Software/JSM, Confluence,) and basic platform administration concepts — or equivalent experience running Atlassian-related projects. + Strong Agile experience (Scrum/Kanban) and backlog management; comfort running sprint ceremonies, PI planning, or similar cadence-driven planning. + Experience with incident management and ITIL/change-management processes. + Excellent stakeholder management and communication skills — able to present technical status to non-technical audiences and escalate appropriately. + Solid organizational skills with attention to documentation and operational runbooks. + Fluent English. You May Have: + Certifications such as PMP, PRINCE2, CSM/PSM, or Atlassian Project/Administration certifications. + Direct Atlassian administration experience (site admin, automation, permission models) or prior hands-on experience with Atlassian migrations/tenant consolidation. Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability. **Requisition ID** : 50331