[[title]] - [[cust3]] - [[filter4]], [[filter1]] **Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.** **Your main tasks and responsibilities:** + Continually seeks opportunities to increase customer satisfaction, deepen customer relationships and build a knowledge base of each customer's business, organization and objectives. + Deals with customers and Accounts Managers concerning matters that require discretion and judgment. Reviews pump applications and selections and offers technical support as appropriate. + Supports the preparation of tenders which fit the criteria for Project Management by reviewing project related technical and commercial specifications. + Reviews Terms & Conditions (T's & C's) against Sulzer standard T's & C's and for compliance with Sulzer Ten Golden Rules. Responsible for having customer's T's & C's reviewed by Sulzer Legal when different than Sulzer standard T's & C's. + Reviews customer purchase orders and specifications and determines whether they are in agreement with the scope of Sulzer tender, pricing and technical capabilities. Prepares all relevant information required to enter the order into ERP system. + Coordinates, oversees and tracks projects through receipt, procurement, production and delivery. Ensures that all technical specifications are communicated to manufacturing and other departments as needed. Expedite as necessary to secure customer satisfaction and on-time delivery. + Keeps customer and sales account manager apprised of status of project management orders during production with documented records, including milestone reports as required. Responsible for coordinating the production, collection, submission, and filing of relevant order documentation per customer requirements. + Sets and manages customer expectations with effective communication to identify needs and solutions. + Receives and responds to requests from customers for price quotations, purchase orders, order changes, adjustments, and cancellations. + Acts as factory host during customer visits, witness tests and inspections for project management orders. Coordinates and directs upcoming visits with production management personnel. **To succeed in this role, you will need:** + Bachelor of Science degree in Project Management, Engineering (Mechanical or Chemical preferred) or five (5) plus years related experience in pumps and hydraulics, plus process knowledge within Sulzer target market segments. + Proficiency in AutoCAD, understanding of manufacturing practices, geometric dimensions and tolerances, mechanical drawing interpretation and the metric system. + Aptitude for learning and using SAP, STARS and ABSEL. + Excellent written and verbal communication skills in English language. + Meticulous in attention to detail and recordkeeping is required. + Thorough familiarity with industry, national and international standards and tests as applied to the manufacture, operation, and delivery of centrifugal process pumps within Sulzer target market segments. Thoroughly familiar with Sulzer technical capabilities related to such standards and tests. + Knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Project and Outlook. + Willingness to travel as needed. **What we offer you:** + Competitive Paid Time Off (3 weeks to start) + 12 Company Paid Holidays per year + Annual Bonus Program + Full Medical, Dental, and Vision benefits + Company Paid Short Term and Long Term Disability, Company Paid Life Insurance + 6% 401K or Roth Company Match with Immediate Vesting + Company Paid Retirement Security Contributions following 1 year of employment + Tuition Reimbursement/Educational Assistance + Quarterly Gym Reimbursement **Do you have a question about the role?** **Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.** We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. ​