Who we are:

 

UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all.

We have a strong global presence and a dedicated workforce of over 4000 people spread across the world.

Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.

You are:

UST HP is looking for a results-driven Senior Project Manager who thrives on leading cross-functional teams and delivering mid-to-large scale projects from initiation through to successful completion. If you excel at driving clarity, aligning stakeholders, and keeping complex initiatives on track, we want to hear from you.

The Opportunity:

In this role, you’ll be expected to go beyond traditional project oversight. You’ll lead with a problem-solving mindset—facilitating root cause analysis, identifying operational inefficiencies, and designing process improvements that drive measurable impact. Your ability to balance strategic thinking with hands-on execution will be key to ensuring project success and long-term value.

· Responsible for initiating, planning, executing, controlling, and closing complex application and system implementation projects using a formal project management methodology.

· Manage full project lifecycle including scope, schedule, budget, risk management, and quality.

· Develops and maintains detailed project plans and schedules, risk and issue logs, project budgets, and resource allocations.

· Monitors project metrics for significant deviations in quality, cost, and/or schedule.

· Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders.

· Oversees client/customer relations to ensure that service expectations are developed and met.

· Determines creative solutions to strategic and operational needs.

 

What you need:

The ideal candidate will bring proven project management experience, strong communication skills, and a commitment to delivering business value. The Senior Project Manager leads business operations, SMEs, and IT to implement solutions to complex business problems by facilitating root cause analysis and process improvement design, driving solution planning and delivery, and analyzing and controlling solution costs to ROI.

· At least 7 years’ experience is a related filed with demonstrated knowledge that provides the necessary knowledge, skills and abilities required

· Proficient in project management tools such as Microsoft Project, Smartsheet, Jira.

· Strong analytical, organization, and decision-making skills with a high level of business acumen.

· Ability to facilitate meetings of all sizes for requirements, definition, and documentation, project planning, solution design, decision negotiations, risk and issue identification and management, and status tracking.

· Expertise in managing one or more medium to large projects of complex dependencies and risks and project metrics for significant deviations in quality, cost, or schedule.

· Ability to lead organization change, business process improvement, and business transformation.

· Expertise in developing, publishing, and presenting executive project health reports.

· Ability to manage vendor delivery to a project.

· Ability to use SharePoint and Excel, with knowledge of charting and data analysis.

Business, Information Systems, or related field (MBA or PMP preferred). Master’s degree in a related field is preferred. Continuous learning, as defined by the Company’s learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST HealthProof provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Location: Remote

Compensation: $96,000 - $127,000

Benefits

Full-time, regular employees accrue up to 16 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses. Certain regular employees may have the potential for quarterly incentive-based bonuses and or commissions depending on role. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What We Believe

At UST HealthProof, we envision a bold future for American healthcare. Our values are the bedrock beliefs our organization holds dear. They not only define what our brand stands for but also serve as a compass guiding every action and decision.

Guiding Principles

These principles illuminate the path of ‘how’ we operate. They detail actions and behaviors we much embody to honor our values and achieve our goals.

·        Simplicity

Simplifying complexity underlines everything we do—this approach is what makes us unique. We come with an open mind and straightforward approach, cutting our way to the core with measurable and actionable insights.

·        Integrity

Integrity is our currency to build relationships. We believe in being open and honest. It is only natural when we have nothing to hide. It demonstrates that we are here to do the right thing, no matter who is watching.

·        People-Centricity

Everything that we do reflects our deep bonds with peers and customers. These aren't mere transactions, but transformational ties. They shape our culture and decisions, affirming that our true value lies in the lives we touch and impact.

·        Leadership

Taking ownership is about taking initiative, being in-charge and driving things to completion. It’s a brave choice to ‘own’ all aspects of our work, ensuring we take full responsibility for everything we handle.

Mission

A future possible only when health plans are free from administrative burdens so they can truly focus on what matters more – their members’ well-being.

Equal Employment Opportunity Statement

UST HealthProof is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST HealthProof reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

#Healthproof