Job Title: Project Manager Job Description Accountable for the successful client’s IT Transitions . Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring reporting, and communication is in place to keep stakeholders up to date with progress, risks and issues. - JOB PURPOSE: Accountable for the successful client’s transition. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring reporting, and communication is in place to keep stakeholders up to date with progress, risks and issues. - ACCOUNTABILTIES & DELIVERABLES: Lead the planning and implementation of projects in line with the agreed scope, objectives, and timeline Produce and maintain detailed project plans including activity plans and project timeline Produce and maintain detailed communication plan Lead and coordinate the activity of the project team, workstream leaders and subject matter experts Manage and track project spend against budget Track and report on project progress to stakeholders Report, track and manage project risks& issues Identify and implement contingency actions to mitigate project risks Ensure issue escalation process implemented when required Implement effective project governance structure to manage delivery, track progress and resolve issues Build effective working relationships with project sponsor and stakeholders Completion of all project documentation in line with agreed project framework and approach Quality assurance - promote and track adherence to the project management standards agreed accross Concentrix Build strong working relationship with the PMO and business project managers Matrix Management responsibility of technical workstream managers and technical subject matter experts, acting as a coach and escalation support Oversees and enables delivery of technology transition projects for a nominated Webhelp region Position Requirements: Solution and client satisfaction focusing Bachelor’s Degree in related field from a four-year university or college preferred. Risk Management Excellent planning, organisational and time management skills Project Management qualification – PMI/Prince 2/ Agile / Lean Sigma or similar Proven ability to prioritize and deliver multiple client-focused projects in a fast-paced, deadline-oriented business environment. Expert ability to handle conflict resolution. Ability to influence effectively at all levels of the organization. Proven ability to track/manage/reduce costs. Leadership Good critical thinking and problem-solving skills Excellent oral and written communication skills Ability to work to tight deadlines and schedules Bachelor’s Degree in related field from a four-year university or college preferred. Location: MAR Rabat - 43, Boulevard Ibn Sina, Agdal Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**