**Introduction** Manage end-to-end telecommunications projects including circuit activations, service modifications, and carrier coordination while maintaining accurate project documentation and tracking systems. **Your role and responsibilities** • Lead telecom infrastructure projects from initiation through completion • Coordinate circuit upgrades, installations, and deactivations with carriers (AT&T, Lumen, etc.) • Manage project timelines, deliverables, and stakeholder communications • Oversee network redundancy implementations and failover configurations Documentation & Record Management • Maintain comprehensive project records in Excel spreadsheets and databases • Update and track project status in JIRA with accurate milestone reporting • Document service orders, circuit details, and activation/deactivation procedures • Ensure compliance with internal documentation standards and audit requirements Carrier Coordination • Interface directly with telecommunications carriers for service provisioning • Manage service order processes and activation timelines • Coordinate network outage responses and escalation procedures • Negotiate service level agreements and support structures Technical Oversight • Support network engineering requirements for substation and solar site connectivity • Assist with in-building cellular system deployments • Coordinate wireline and wireless backup circuit implementations • Monitor circuit utilization and recommend capacity upgrades **Required technical and professional expertise** • Bachelor's degree in engineering, IT, or related field • Proficiency in JIRA, Excel, and project documentation tools • PMP certification preferred **Preferred technical and professional experience** • 3+ years project management experience in telecommunications • Strong carrier relationship management experience • Understanding of telecom circuits, network infrastructure, and carrier services • Experience with service order management and activation processes • Knowledge of network redundancy and failover configurations • Familiarity with telecommunications industry standards and practice IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.