Project Manager – Order Management System- (OMS)

UST are currently recruiting for a Project Manager with experience implementing order management solutions for one of our retail clients

·   Location Doncaster (Hybrid 2 days per week in the office)

·       Permanent

 

About the role

We are seeking a seasoned Project Manager to lead the design and build of a replacement Order Management System (OMS) for a major UST retail client. This project is part of a broader multi-year program aimed at consolidating multiple client brands into a unified operational model supported by integrated technologies.

The PM will be responsible for end-to-end delivery of the OMS order domain, managing cross-functional technology teams and collaborating closely with client-side business and functional experts. The role involves iterative delivery aligned with transition milestones and requires strong experience in application integration and migration.

Key Responsibilities

Delivery & Planning

 

·       Define and manage project schedules, resource allocation, and milestone tracking.

·       Ensure timely delivery of high-quality outputs aligned with programme goals.

·       Manage risks, issues, and scope changes proactively.

- Maintain alignment with financial and regulatory guidelines.

Agile & Hybrid Methodologies

 

·       Apply Agile (Scrum, Kanban) and traditional Waterfall methods as appropriate.

·       Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives.

·       Support backlog grooming and sprint execution with stakeholders.

·       Promote Agile maturity and continuous improvement within the team.

Stakeholder Engagement

 

·       Collaborate with internal and client stakeholders across business, tech, and data domains.

·       Lead governance reporting and participate in preparation for steering and executive steering committees.

·       Foster a transparent, collaborative, and delivery-focused environment.

Team Leadership

·       Guide teams using servant leadership principles.

·       Build a safe space for open communication, problem-solving, and innovation.

·       Support and coach Product Owners and team members.

Required Skills & Experience

·       IT project management, with a focus on application integration and migration.

·       Proven experience delivering complex projects in retail or fast-paced environments.

·       Strong understanding of Order Management, Finance, Supply Chain, and Customer domains.

·       Familiarity with tools and technologies such as:- JIRA, Confluence, Smartsheet, Monday.com

·        .NET, front-end frameworks, automation tools (advantageous)

·       Excellent communication, stakeholder management, and conflict resolution skills.

·       Experience drafting SoWs, managing dependencies, and working with external vendors.

Preferred Qualifications

 

·       PMP or equivalent certification.

·       Experience with Scaled Agile, PI Planning, and Agile metrics (e.g., burndown charts).

·       Knowledge of Agile techniques: TDD, CI/CD, ATDD, automated testing.

·       Proficiency with Google Workspace (Docs, Sheets, Slides, Meet).