**Req Id:** 425006 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell. As part of our team, you will be at the heart of our customer experiences. **Summary** The Field Services Strategic Project team seeks a skilled communicator and self-motivated project manager for a high-performing, challenging environment. Reporting to the Strategic Projects Senior Manager, this role supports the planning, creation, capital management, and delivery of Field Services' strategic projects. The role requires collaborating with Director and Executive level teams to communicate and distill their strategic roadmaps. The role also requires close collaboration with internal stakeholders including Business Intelligence, Workforce Management, Finance, Operational leaders and Project leaders. The individual will gather executive input to drive business decision alignment through the communication of facts and analysis. The candidate will develop innovative ideas to improve customer experience, reduce operational costs, or generate new revenue. They will then build business cases to demonstrate the benefits of these ideas and create materials to communicate project details and the overall vision to C-Suite executives. This critical role offers end-to-end visibility into key Field Services projects. The individual has proven experience in developing clear, concise executive level communication and analysis. The individual has strong organizational skills with the ability to track and manage multiple deliverables and accustomed to working with timelines in a dynamic environment. **Key Responsibilities** + Understand core business processes and complex operational challenges quickly, with creative ability to present ideas to executive level audience + Lead and present complex projects while tracking timelines and deliverables + Distill complex information into compelling narratives in line with strategic imperatives + Partnering with Business Intelligence to communicate requirements and changes to executive reporting needs + Perform in-depth analysis, interpreting data qualitatively and quantitatively, and developing associated presentation materials for semi-annual plans and ad hoc executive updates **Critical Qualifications** + 2-3 years experiences strategy/ project management tools + Strong ability to communicate effectively at an executive level + Proven ability to build business cases + Formal business writing and presentation skills + Able to deal with ambiguity + Advanced PowerPoint (storyboarding) and Excel required + Proven analytical/problem solving ability + University degree (Business or Communications preferred, open to all disciplines) **The Successful Candidate Must Be** + A leader, with the ability to grasp and communicate complex ideas clearly and creatively at all levels + Confident in ability to lead and moderate conversations with executives and other stakeholders + Results-driven, with a strong aptitude to recognize opportunities for improvement and take appropriate action + An energetic self-starter who thrives in a fast-paced environment + Flexible to work under pressure and meet deadlines, displaying a high sense of urgency + Business Analyst experience is an asset \#EmployeeReferralProgram Adequate knowledge of French is required for positions in Quebec. **Additional Information:** **Position Type:** Management **Job Status:** Regular - Full Time **Job Location:** Canada : Quebec : Montreal || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : New Brunswick : Moncton || Canada : Newfoundland : St. John's || Canada : Nova Scotia : Halifax || Canada : Ontario : Toronto || Canada : Prince Edward Island : Charlottetown **Work Arrangement:** Hybrid **Application Deadline:** 08/04/2025 For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs. **Please apply directly online to be considered for this role. Applications through email will not be accepted.** We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form (https://www.bce.ca/Accessibility\_services/Accessibility\_Feedback?brand=bce) or visit our Accessibility page (https://www.bce.ca/accessibility\_services) for other ways to contact us. Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details (https://www.phenom.com/talent-acquisition) ) to learn more about how we collect, use, and disclose your personal information. Created: Canada, QC, Montreal **Bell, one of Canada's Top 100 Employers. (https://reviews.canadastop100.com/top-employer-bell?lang=en)**