**Summary:** Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page. **Required Skills:** Project Manager, Problem Integrity Ops, Trust & Safety Responsibilities: 1. Understand Meta's community support processes, products and policies, analyze current protocol and drive recommendations for process, policy and product improvements. 2. Synthesize information and context and draw connection points across multiple teams to provide recommendations on strategy and drive operations and execution. 3. Identify and creatively solve cross-functional operational issues, often unique to each project. 4. Track and analyze key operational metrics to understand the support ecosystem and help determine where to focus optimization efforts. 5. Work with cross-functional partners to reduce the prevalence of problem topic on our platforms, and drive community engagement and trust. 6. Apply judgment regarding support needs across multiple competing priorities. 7. Communicate to cross-functional partners, prepare formal recurring communications, and present to people at all levels of the organization. **Minimum Qualifications:** Minimum Qualifications: 8. Requires a Master’s degree (or foreign degree equivalent) in Banking, Finance, Business Administration, Operations Management, or a related field and 36 months of experience in the job offered or in a related occupation. 9. Requires 36 months of experience involving the following: 10. 1. Providing advisory support to management and subject matter experts for optimal profit management 11. 2. Acting as the central point of contact for internal departments and customers regarding billing inquiries 12. 3. Establishing productivity monitoring and prepare monthly financial forecasts and customer invoicing for CRM's international locations 13. 4. Developing, analyzing, and documenting business processes, producing analyses, reports, and decision-making templates for various departments to improve optimization, reorganization, and customer negotiations 14. 5. Independently managing sub-projects, including project management and controlling 15. 6. Developing cross-departmental procedures, communication and collaboration processes, and documentations 16. 7. Supporting operations in identifying problem causes and implementing long-term solutions. **Public Compensation:** $168,811/year to $194,480/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.