Project Manager, Congress Planning & Execution
Amgen
**Project Manager, Congress Planning & Execution**
**Department:**
Global Congress Operations – Amgen Congress Team (ACT)
**Reports To:**
Senior Manager, TA Planning & Execution
**Position Summary:**
The Congress Project Manager plays a pivotal role within the Amgen Congress Team (ACT), providing operational project leadership for Tier 1 and select high-priority Tier 2 congresses. This individual serves as the connective tissue across therapeutic area leads, cross-functional stakeholders, and vendor partners to ensure seamless, compliant, and impactful congress execution.
As a key driver of standardized planning and communication processes, the Project Manager is responsible for managing timelines, stakeholder coordination, and executional logistics across the pre-, during-, and post-congress phases. This role ensures alignment to congress objectives, enhances internal engagement, and contributes to exceptional external customer experiences.
**Key Responsibilities:**
**Congress Planning & Coordination**
+ Develop and manage detailed congress project timelines, communication plans, and alignment call decks in partnership with TA Leads and cross-functional stakeholders.
+ Schedule, lead, and document pre-congress alignment calls with internal stakeholders and vendors to ensure project clarity, seamless coordination, and accountability.
+ Schedule and lead recurring planning calls with internal teams and vendors, ensuring accountability and transparency throughout all phases of congress delivery.
+ Maintain the One Stop Shop SharePoint site for each assigned congress, ensuring timely updates and documentation.
**Cross-Functional Collaboration**
+ Collaborate with Medical, Marketing, Logistics, OL Engagement, and vendor teams to gather inputs and ensure execution aligns with congress strategy and objectives.
+ Lead congress sponsorship planning meetings, including organizing cross-functional discussions, tracking commitments, and ensuring integration into congress objectives and budget.
+ Oversee C3 and Cvent needs assessment and event setup for assigned congresses, including profile creation and coordination with logistics and compliance teams.
+ Facilitate booth staffing schedules and support the development of booth staff training decks in partnership with TA Leads.
+ Ensure timely submission of Congress Approval Forms (CAF), badge assignments, and housing communications via coordination with the Logistics team.
**Resource & Content Management**
+ Create and distribute the Single Congress Playbook for attendees, providing relevant logistics, booth information, and competitive intelligence highlights.
+ Maintain and update congress sponsorship and C3/Cvent records, ensuring timely and accurate documentation in alignment with budget and compliance requirements.
+ Support execution of the Congress Brief, Post-Congress Survey, and Congress Debrief—integrating insights, metrics, and stakeholder feedback for continuous improvement.
**Execution Support & Measurement**
+ May attend congresses onsite to support execution, troubleshooting, and real-time coordination with vendors and attendees.
+ Gather and analyze data including badge scan reports, OL engagement metrics, and fast sensor data to assess congress effectiveness and inform debriefs.
**Qualifications:**
**Basic Qualifications:**
+ Bachelor’s degree in Business, Life Sciences, Marketing, Communications, or a related field.
+ Minimum of 5 years of experience in project or event management, preferably in a pharmaceutical, biotech, or healthcare environment.
**Preferred Qualifications:**
+ Project Management Professional (PMP) or relevant certifications.
+ Experience with congresses, society meetings, or healthcare-related event planning.
+ Strong understanding of cross-functional planning in a matrixed organization.
+ Familiarity with compliance requirements for HCP engagement globally (PhRMA, EFPIA, etc.).
+ Proficiency in project planning tools (e.g., Smartsheet), SharePoint, Microsoft Office Suite.
**Key Competencies:**
+ **Execution Excellence:** Consistently delivers high-quality outputs on time and within scope.
+ **Communication & Collaboration:** Builds trusted relationships with internal stakeholders and vendors; communicates clearly and proactively.
+ **Business Acumen:** Understands how congress activities drive value across therapeutic areas and aligns tactics accordingly.
+ **Strategic & Continuous Improvement Mindset:** Contributes ideas to enhance congress delivery and internal operations.
+ **Adaptability:** Thrives in a fast-paced, evolving environment, managing multiple congresses simultaneously.
**Working Relationships:**
+ Reports to: Sr. Manager, TA Planning & Execution
+ Partners with: TA Leads, Congress Operations & Logistics, OL Engagement Team, Medical, Marketing, Compliance, and external vendors
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