Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Project Management Sr Associate

Project Management Sr Associate – Implementation & Operational Support

As a Project Management Sr Associate at Fiserv, you’ll be a crucial support function dedicated to servicing Bank of America on the Proprietary/TSYS platform..

In this role, you will provide hands-on project coordination, change management, and stakeholder engagement across multiple workstreams. You will collaborate closely with internal teams and stakeholders to drive process efficiency while facilitating seamless client onboarding and service delivery.

Key Responsibilities:

Coordinate client implementation activities and define delivery milestones in collaboration with internal project and service teams, specifically focusing on Bank of America’s needs.Manage end-to-end project timelines, ensuring that deliverables are executed according to established standards and requirements to prevent operational gaps.Perform day-to-day production work, including account setup, platform configuration, and technical maintenance tasks that directly support client onboarding and operational readiness.Partner with engineering and vendor teams to support integration efforts while upholding business and compliance requirements.Maintain documentation, operational trackers, and process guides to ensure transparency and scalability across implementations.Monitor project risks and client-specific nuances, escalating issues when appropriate and actively participating in driving resolutions.Generate reporting and insights for leadership to support resource planning, process optimization, and service enhancement.Contribute feedback to refine operational onboarding and support models, helping to scale and future-proof delivery frameworks.

You will need to have:

 Minimum 3 years experience in project management, preferably in a technology or financial services environment, especially in high-touch client scenarios.Strong understanding of project management methodologies and tools.Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and internal stakeholders.Detail-oriented with strong problem-solving and analytical skills.Ability to manage multiple projects simultaneously and prioritize tasks effectively.Familiarity with documentation and process management practices.

Nice to Have:

Project Management Professional (PMP) certification or equivalent.Experience working with the Proprietary/TSYS platform.Knowledge of financial technology solutions and merchant lifecycle management.Background in change management practices.

Why Join Us? At Fiserv, we believe in being a Partner in Possibility. Join us to be part of an innovative team that is transforming the financial services landscape and empowering clients to thrive in a digital world. We value diversity, collaboration, and excellence, and we are committed to your professional growth.

This role is on-site in the Coral Springs, FL Office Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.

Perks and Benefits:

Competitive salary and performance-based bonusesComprehensive health, dental, and vision insuranceGenerous paid time off policy and holidaysRetirement savings plan with company matchProfessional development and training opportunitiesAccess to wellness programs and resourcesEmployee resource groups and community involvement initiativesFlexible work arrangements

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.