Meet Our Team:

Join a team that is at the forefront of industry transformation. This role will be a part of our expanding consulting business which provides fantastic opportunities to work with an industry leading, collaborative and innovative Professional Services team. Pega has been Automating Business Processes & revolutionising the customer journey for millions, working with well-known clients across the region, leveraging cutting-edge technology.

 

Pega is The Enterprise Transformation Company™ that empowers organisations to Build for Change® with groundbreaking enterprise AI decisioning and workflow automation solutions.

Picture Yourself at Pega:

Recognized by analysts such as Forrester and Gartner as a leader in strategic business applications, we challenge companies to rethink their business models and empower them to become more efficient, smarter, and customer-centric. Pegasystems is seeking an experienced delivery manager to join our dynamic team of Delivery Leaders. Each Delivery Leader actively contributes to the success of all client engagements through industry knowledge, Pegasystems product knowledge, leadership, and project execution skills.

 

The key responsibilities of the Delivery Leaders will include project planning and management, as well as client engagement at all levels within an account.

What You'll Do at Pega:

• Lead Complex Transformation Programs: Typically direct 2-3 concurrent large-scale implementations, including enterprise Pega deployments, strategic partner integrations, and client-led digital transformation initiatives
• Drive Strategic Outcomes: Deliver comprehensive transformation programs to agreed scope, timeline, budget, and success metrics while ensuring clients achieve targeted ROI and business value realization
• Executive Account Stewardship: Maintain rigorous program governance including executive reporting, stakeholder management, risk mitigation, financial oversight, and strategic relationship cultivation
• Strategic Advisory Leadership: Function as the primary trusted advisor to C-level executives on all aspects of their Pegasystems-enabled transformation, providing thought leadership and strategic guidance to ensure optimal business outcomes
• Methodology Excellence: Architect and harmonize Pegasystems' proven delivery methodology with client enterprise methodologies; demonstrate mastery of Agile, Waterfall, and Scrum approaches while adapting to complex organizational dynamics
• Team Leadership & Development: Lead, mentor, and develop high-performing delivery teams toward thought leadership excellence and delivery mastery

Who You Are:

You are a proven transformation leader with a results-driven mindset and demonstrated success in directing complex professional services engagements within large-scale digital transformation and enterprise software implementations.

 

Your extensive industry knowledge, executive presence, and exceptional leadership capabilities enable you to engage confidently with C-suite stakeholders and drive influence across complex organizational structures. You are committed to delivering transformational outcomes and exceptional client value while maintaining the highest standards of professional integrity and program excellence.

 

Due to the client base, UK Security Clearance eligibility would be required

 

What You've Accomplished:

 

• Advanced Education: BA/BS in Technical discipline (MBA strongly preferred)
• Senior Leadership Experience: 9+ years leading professional services and complex program delivery within SaaS/enterprise software environments, with demonstrated partner-level responsibility
• Transformation Expertise: Proven track record directing large-scale digital transformation initiatives with measurable business impact
• Industry Specialization: Deep expertise in one or more industry verticals, with comprehensive understanding of enterprise strategies, processes, market dynamics, and emerging trends
• Methodological Mastery: Advanced certifications in Agile methodologies and program management frameworks
• Strategic Thinking: Demonstrated capability in design thinking, business architecture, and strategic planning

 

Pega Offers You: A rapidly growing yet well-established businessThe world’s most innovative organizations as reference-able clientsAnalyst acclaimed technology leadership in a massive emerging marketA fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries 

#LI-Remote #LI-PD1

Job ID: 22063

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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