Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Project Coordinator to join our team. The Project Coordinator provides the integration, development, and delivery of a discrete set of deliverables in support of a client program under the guidance of higher-level project management. They are primarily responsible for medium to large size customer projects. + Reports on project plans to project management + Works with a project team in setting goals, objectives, and priorities of assigned project + Follows approved methods, processes, and tools. + Accountable for meeting project schedule and results for assigned deliverables + Acts as a liaison in team relationships + Responsible for quality assurance and delivery of customer reports + Monitors customer satisfaction and notifies management if not performing to requirements + Meet with client weekly to provide updates and address escalations + Maintains accuracy of databases, utilization of standard forms and adherence to policies and procedures + Schedule and maintain resources for integration + Provide Clear vision cases (work orders) for both 3rd party and field technicians + 1-2 years of related work experience preferably in an IT Project Coordinator environment + Experience using ITSM Ticketing tools (e.g. Service Now, Remedy) to manage and track incidents preferred + Certification in relevant IT products/technologies a plus + Focus on providing exceptional customer service + Able to communicate effectively in English both written and verbal with key stakeholders, leadership, partners, team members, other organizations, and customers + Ability to type while in involved in a conversation, at least 30 WPM + Sound understanding of customer support, operations, and processes with a desire and enthusiasm to serve customers + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required + Working knowledge of the Microsoft Office application suite including MS Outlook + AA degree or technical training preferred or equivalent combination of education and experience + Solid analytical/cognitive skills to troubleshoot complex and technical problems + Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality + Demonstrated capability to achieve results under pressure in a fast-paced client driven environment CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.