**Voordat je voor een vacature solliciteert, moet je jouw taalvoorkeur kiezen uit de beschikbare opties rechtsboven op deze pagina.** Ontdek je volgende kans bij een Fortune Global 500-organisatie. Stel je innovatieve mogelijkheden voor, ervaar onze belonende cultuur en werk met getalenteerde teams die je helpen elke dag beter te worden. We weten wat er nodig is om UPS een succesvolle toekomst te bieden: mensen met een unieke combinatie van vaardigheid en passie. Als je de kwaliteiten en drive hebt om jezelf of teams te leiden, staan er rollen klaar om je vaardigheden te cultiveren en je naar het volgende niveau te brengen. **Functieomschrijving:** **Company overview** Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation. **Main Purpose:** An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life! This will change the face of medicine as we know it. In this role, the candidate will provide an enhanced level of customer support and operational support for movement of any cell and gene shipment through our Marken’s network and that of our parent company, UPS. This will be working with our Project Managers and with our global branches to facilitate these movements, tracking through our GPS technology and proactively acting to avoid delays and risks. Project Coordinators will provide a superior level of monitoring for these life saving therapies. Main Duties and Responsibilities + Reporting to the Project Manager Team Lead, this person will be responsible for successfully supporting the Project Manager and customer and support daily project operations as it relates to cell and gene shipments. + Develop excellent working relationships with internal departments – Project Management, Operations, Customer Relationship Managers, and the Customer Services Team and Overseas Marken offices/agents. + Support the Project Manager with set up activities + Support daily operations, liaise with the Control Tower and Logistics Coordinators + Complete initial lane mapping with support from the Project Manager + Arrange shipments with local offices and agents + Book shipments in the Marken Maestro system + Review lane mapping files with operations teams on a frequent basis + Upload Maestro templates and keep these maintained if required + Provide daily tracking reports to clients + Report and escalate any issues to the Project Manager + Assist the Project Manager with billing and logistics enquiries. + Attend internal and client facing calls and meetings, providing support with meeting minutes + Point of contact to the client logistics team, responding to day to day queries. + Assist in updating activities and milestones in project plans + Daily tracking and compliance of client specific paperwork. + Document compliance and make visible to the client + Work with the regulatory team to ensure trade compliance **General** + Telephone communication + Email communication + Fax communication + Microsoft Programs + Internal Marken Platforms, Software and Tracking Technology + General Knowledge of Marken packaging solutions + Work with: + Customer Services + Import Operations + Export Operations + Marken Offices and Overseas Agents + Project Management + Client g. Management + To adhere to all company Policies at all times. + To undertake any other reasonable duties at the request of the Line Manager or Branch Manager. **Werknemerstype:** Vast UPS zet zich in om een werkplek te bieden die vrij is van discriminatie, intimidatie en vergelding.