Project Coordinator | Technical Services | USA (EST or CST) | Remote RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We’re searching for a USA based Project Coordinator located in EST or CST to join our Technical Services team, so that we can deliver seamless implementation and integration projects that bring RL6 and Risk & Safety solutions to life for our customers. The Project Coordinator will collaborate with internal teams and clients to coordinate and track technical project activity in order to ensure smooth, efficient, and high-quality project delivery across North America. How You’ll Spend Your Time + Coordinate technical projects (implementations, integrations, migrations) to ensure timely progression and customer satisfaction + Run reports using tools like OpenAir in order to track project timelines, resource usage, and follow-ups + Manage tickets in Zendesk to monitor project tasks and escalate risks or delays to the appropriate internal stakeholders + Communicate with clients and internal teams to document project requirements, deliverables, and success metrics + Contribute to process improvement by developing templates, sharing insights, and standardizing documentation for repeatable success What Kind of Things We’re Most Interested in You Having + Previous experience in a project coordination or implementation support role + Proven success in managing concurrent projects while effectively communicating across cross-functional teams + Proficient knowledge of Excel (creating reports, analyzing and exporting data) + A resourceful mindset and quick learning skills + A knack for working collaboratively across teams in a fast-paced, customer-facing environment + Must be located in Eastern or Central time zone By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com. Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.