**Description** **DRB (A Vontier Company) is the leading provider of technology-enabled devices and software solutions to the North American car care industry.** **WHAT WE DO: enabling the future of vehicle care – wherever the road takes you.** **WHY WE DO IT: To fuel our clients’ growth with connected, data-led technology, driven by our spirit of innovation and commitment to excellence.** **WHAT YOU WILL DO** + Serve as the main point of contact for customers during the implementation process. + Facilitate kick-off meetings, status updates, and post-implementation reviews. + Translate customer needs into actionable tasks for internal teams. + Provide consultative guidance on system configuration + Coordinate with external partners (e.g., hardware vendors, installers) to align timelines and ensure seamless delivery of deliverables. + Develop and maintain project plans, timelines, and milestones using project management tools. + Track progress and proactively identify risks or delays. + Schedule and coordinate hardware shipments, software delivery, and field training. + Ensure all project documentation is accurate, complete, and up to date. + Work cross-functionally with Sales, Engineering, Product, Support, and Field Services to ensure alignment and readiness. + Escalate and resolve project-related issues in a timely manner. + Participate in internal project reviews and continuous improvement initiatives. + Support customers during go-live and post-implementation phases. + Support transition to Customer Support or Account Management teams. **WHO YOU ARE** + 1+ years of experience in project coordination, customer onboarding, or implementation. + Strong interpersonal and communication skills (written and verbal). + Proven ability to manage multiple projects simultaneously. + Proficiency in Microsoft Office Suite and general computer literacy. + Experience with project management tools (e.g., Clarizen, Asana, Smartsheet). + Bachelor’s degree in Business Administration, Project Management, or related field (or equivalent experience). **Preferred Qualifications:** + Experience in software and hardware implementation, or technology-enabled services. + Familiarity with CRM systems (e.g., Salesforce) and ticketing platforms. + Exposure to Agile or hybrid project methodologies. + PMP or CAPM certification is a plus. About DRB: As the car care technology leader for 40 years, DRB is the ultimate partner for operators who seek rapid ROI, unparalleled membership growth and unwavering reliability. Our technology is designed to give operators the tools they need to maximize their car care investments. From groundbreaking point-of-sale technology to marketing automation that drives traffic, DRB enables data-led business decisions and scalability that helps car washes thrive while delivering extraordinary customer experiences. Choosing DRB means connecting with a partner that is A Vontier Company committed to car wash business success. Learn why leading car wash operators choose DRB: www.drb.com Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com . The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as “Vontier Company”. Vontier is proud to be an equal opportunity employer. We strive to build inclusive environments and ensure equitable access, opportunity, and treatment for all. Vontier does not tolerate discrimination and harassment of any kind based on race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, sexual orientation, marital status, disability, veteran status, citizenship status, gender identity or expression, gender information and any other characteristics protected by law. We make hiring decisions based on your experience and skills. Vontier is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation in the application or interview process, you may contact us at e-mail vnttalentacquisition@vontier.com. Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) \#LI-AB1 #LI-Onsite Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. The company in which you have expressed employment interest is equal opportunity employer that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.