Essential Functions
• Gather data from the implementation of the measurement plans across channels
• Gather IQVIA data assets related to CSMS engagement
• Perform basic analysis that support reporting of ongoing engagements
• Assist in identifying CSMS performance and user experience KPIs
• Assist in ensuring QA and monitoring process for tagging and data capture to enable the measurement plan
• Assist in facilitating CSMS engagement delivery/reporting across a team of onshore and offshore resources
Qualifications
• High School Diploma or equivalent
• Experience in designing client deliverables with PPT and Excel: desired
• Knowledge of IQVIA data assets: preferred
• Some experience in a related field including consulting, business intelligence, client service, SFE or client multichannel, or digital role would be desirable
• Fluent in English: desirable
• Excellent problem solving and analytical skills, ability to think critically
• Works willingly and effectively in a matrix environment
• Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com